All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.
Background
The Human Resources Technical Officer position is established to support the effective implementation of human resources functions at Field Office level in line with NRC policies, procedures, and standards. The role contributes to ensuring that programme and support teams in Mueda field office are supported through efficient recruitments, trainings and adequate support to comply with NRC HR policies and procedures.
Generic Responsibilities
• Implement NRC’s systems and procedures at area level
• Ensure adherence to NRC policies, handbooks, guidelines, and donor requirements.
• Prepare and submit reports and analysis
• Support line managers in procedures and, if required, support team trainings
• Help develop and implement HR administrative systems and procedures
• Ensure adherence to NRC policies and the national labor law in all processes and procedures
• Advise on personnel conflicts/processes where relevant
• Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc.
• Coordinate with relevant partners, suppliers, authorities, lawyers etc.
• Ensure accuracy of staff salaries
• Ensure that staff records in all offices in the area are up to date and filed appropriately, in compliance with NRC’s data protection obligations.
Specific responsibilities:
• Assist HR Manager in recruitment of national positions and induction of new and replacement staff as the organisation scales up and prepares to introduce additional core competencies/programmes or as staff turnover.
• Work with relevant technical staff to edit job descriptions when needed.
• Advertise jobs internally and externally.
• Handle logistical arrangements for candidate interviews and prepare interview schedules,
• Support HR department with the roll-out of NRC’s Induction package and NRC Way, for all staff.
• Ensure all relevant national staff understand processes and procedures to ensure Duty of Care for all staff.
• Support the HR Manager in rolling out additional measures for the Prevention of Sexual Exploitation and Abuse (PSEA)
• Archive NRC employees’ files, ensuring data protection in compliance with NRC archiving guidelines.
• Make monthly updates to staff contact list.
• Work to promote gender equality in the organisation, including through careful research of obstacles to female staff recruitment, retention, and promotion, in the Mozambique context.
• Coordinate with finance department every month to ensure timely and accurate payroll.
• Be the point of contact for all HR Suppliers (eg. Medical Aid, Workmen compensation)
• Track, file and review all Statutory documentation for auditing purposes.
• Update personnel files
Critical interfaces
• Area Office Programme Teams – Coordination of HR support for project implementation
• Country Office HR Unit – Technical support, compliance alignment, and reporting requirements
• Finance Department – Coordination on payroll, and financial documentation
• Logistics Team – Coordination on staff movement and operational support
• Service Providers – Operational coordination for service contracts (updating lists and documentation, updating the system, contractualization)
Generic professional competencies
• At least 2 years of experience from working as a HR Officer in a humanitarian context
• Excellent English language skills, both written and verbal
• Excellent Portuguese language skills, both written and verbal
• Good knowledge of governance and administrative structures in Mozambique
• Good knowledge of Mozambique labor legislation and policies related to NGO work in the country
• Excellent interpersonal skills, working well both in teams and independently.
• Able to work under pressure and good at timely decision making.
• Excellent computer proficiency (Microsoft package).
Context related skills, knowledge and experience
• Knowledge of local languages of Cabo Delgado such as Makonde, Emacua, Kimuani and Swahili is an added-value.
• Candidates originally from Cabo Delgado are strongly encouraged to apply.
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.
We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialise in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.
We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.
We work with partners across the world through NORCAP, our global provider of humanitarian, development and peacebuilding expertise. NORCAP collaborates with local, national and international partners on finding sustainable solutions to meet the needs of people at risk.
Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves forced to flee their homes.
NRC assisted almost 9.1 million people worldwide in 2024, and with your support, we can help even more.
In order to meet the needs of more than 120 million displaced people worldwide, we need to unite forces across sectors and work together as one team. Through mutual partnerships we are dedicated to finding unique solutions for people who have been forced to flee, helping them build a sustainable future for themselves and their communities.
To find out how you can support our work, please visit nrc.no/corporate or send an e-mail to corporate@nrc.no.
