Job Description

Job Requisition ID: 53400 25-00903
Closing Date: 02/27/2026
​Agency: Department of Transportation
Class Title: TECHNICAL MANAGER IV - PW414
Salary: Anticipated Starting Salary: $5,432 Monthly; Full Range: $5,432 - $9,713 Monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: NR916 Central Management Services, Department of Natural Resources, Teamsters

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

This position serves as a Human Resources Support Analyst for the Bureau of Personnel Management (BPM) and coordinates activities that support bureau technology applications for improved decision-making, data retrieval, document management, and increased productivity of resources. This position is accountable for the oversight and non-technical support of various human resources automated applications and software technologies within the BPM. This position is also responsible for the research and preparation of recommendations to implement changes for the automation of procedures and business processes.

Essential Functions

• Coordinates with functional and technical staff to support and maintain all human resources applications to include specified data tables, serves as a non-technical support point of contact for assigned functional areas, and assists subject matter experts with ensuring data integrity.
• Conducts special projects and research of department and Bureau of Personnel Management (BPM)operational procedures and personnel administration programs, formulates alternatives for improvements, and implements improvements to enhance departmental personnel services.
• Conducts research of procedures and applications to determine compliance with standards, tracking to ensure efficient operations, and optimal use of resources.
• Manages all permissions for human resources applications to include Department of Innovation and Technology (DoIT)-owned System Application and Products (SAP). This includes conducting reviews of access permissions on a consistent basis with documented reviews per audit compliance requirements.
• Ensures that automated personnel administration programs are consistent with departmental policies, Central Management Services (CMS) policies, and bargaining unit provisions, as well as sufficient to meet departmental personnel administration needs.
• Assists users with application-related issues and submits information technology support and action request tickets to the Bureau of Information Processing (BIP), providing an exceptional level of support to enhance the customer experience.
• Provides training and guidance for agency use of all BPM owned applications and SharePoint Online sites.
• Prepares, maintains, and supports a variety of reports or queries using appropriate reporting tools, including the Human Resources DataMart and other applications. Prepares ad hoc reports, assists in the development of standard reports, and conducts special studies as requested by the Bureau Chief of Personnel Management and/or executive management in support of operational, contractual, and agency leadership requirements.
• Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
• Performs other duties as assigned.

Minimum Qualifications

• Completion of a bachelor's degree majoring in business management, public administration, human resources, project management, or a related field PLUS two years of experience working with human resources applications, web applications, end user support, project management related to data and reporting, or a combination thereof; OR eight years of experience working with human resources applications, web applications, end user support, project management related to data and reporting, or a combination thereof.

Preferred Qualifications

• Experience analyzing operating procedures and policies to automate processes.
• Strong oral communication skills with the ability to train users on the use of human resources automated solutions or applications.
• Experience extracting and interpreting data to create reports.
• Ability to organize and handle multiple functions in a fast-paced environment within given time constraints.
• Ability to work cooperatively in a team environment; ability to interact with employees in a professional manner and maintain professional and harmonious relationships.

Conditions of Employment

• Successful completion of a background screening.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency:

The Illinois Department of Transportation is seeking to hire a Human Resources Support Analyst .

The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois.

Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs.

The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules in several program areas (flexible time, hybrid scheduling).
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• (12) Weeks paid Maternity/Paternity Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)
• Tuition Reimbursement

• Employee Assistance Program and/or mental health resources

We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.

Work Hours: 8:00 AM - 4:30 PM Monday-Friday
Headquarter Location: 2300 S Dirksen Pkwy, Springfield, Illinois, 62764
Office: Office of Finance & Administration/Bureau of Personnel Management
Work County: Sangamon
Agency Contact: DOT.CONTACTHR@ILLINOIS.GOV
Posting Group: Transportation; Science, Technology, Engineering & Mathematics

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com