Job Description

Supports the Human Resources Lead in managing daily HR operations within the hotel. This role is responsible for recruitment, employee onboarding, performance management, staff relations, training coordination, payroll support, and ensuring compliance with labour laws and hotel policies.

The HR Supervisor plays a key role in fostering an inclusive, high-performing workplace that reflects IHG's culture of True Hospitality for Good.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.

Experience

• 3–5 years of HR experience, preferably in a luxury or 5-star hotel.
• Previous supervisory experience in Human Resources is preferred.

Skills & Competencies

• Strong knowledge of labour laws and HR best practices.
• Excellent communication and interpersonal skills.
• Leadership and team supervision abilities.
• Strong organisational and time-management skills.
• Problem-solving and conflict-resolution skills.
• High level of integrity and confidentiality.
• High level of proficiency in English (written and spoken)
• Proficiency in Microsoft Office.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.