Job Description

Human Resources Specialist

Purpose of the Job

The Human Resources Specialist provides administrative and operational support for HR functions in the countries assigned across Coptic Orphans offices. The role assists in employee onboarding, HR systems, benefits coordination, and compliance with organizational policies and labor regulations. Working closely with the HR Senior Manager, the Specialist contributes to maintaining efficient HR processes, supporting employee engagement, and ensuring smooth daily HR operations.

Essential Functions and Responsibilities

Employee Lifecycle Management

• Organize and conduct New Employee Orientation (NEO), onboarding, and offboarding activities.
• Support probationary and annual performance review processes.
• Maintain accurate and up-to-date personnel files in compliance with organizational and legal standards.
• Respond to employee inquiries regarding HR policies, procedures, and documentation

HR Policy and Systems

• Assist in maintaining the Employee Handbook, HR policies, and process manuals.
• Update HRIS systems and process approved changes; generate reports as requested.
• Support compliance efforts related to labor laws, health, and safety requirements.

Compensation, Benefits, and Payroll

• Assist in administering employee benefits (medical, dental, life insurance, etc.) and reviewing invoices for accuracy.
• Support the coordination of payroll data and communication with the Finance Department to ensure accurate and timely processing.
• Track and document benefits enrollment and changes.

Training and Development

• Conduct basic training needs assessments and gather feedback from staff.
• Assist in planning and coordinating internal training sessions and workshops.
• Support documentation of training participation and evaluation results.

Employee Engagement and Communication

• Support HR-led initiatives such as employee satisfaction surveys, recognition programs, and well-being activities.
• Help draft and distribute internal HR communications and updates.

Required Education, Experience, Knowledge, and Skills

• Bachelor's degree in business administration or any related field.
• 1 to 3 years of experience in HR operations, administration, or coordination, preferably in an NGO.
• Knowledge of Coptic culture is required.
• Basic knowledge of HR policies, procedures, and employment regulations.
• Familiarity with HRIS or employee databases.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), as well as Outlook, Teams, and SharePoint.
• Good communication and time management skills, with the ability to prioritize tasks effectively.
• Ability to understand Arabic is required; reading and writing proficiency is a plus.
• Ability to maintain confidentiality and handle sensitive information responsibly.

Working Conditions and Environment

• Typical office environment, such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.
• Working out of the official hours and on weekends may be required.

Our Benefits

Coptic Orphans offer a wide range of benefits, including comprehensive medical, dental, and vision coverage, life insurance, optional Short-term and Long-term Disability coverage, access to onsite fitness, Employee assistance program, and paid time off. Employees have the option to participate in a company-sponsored 403(b) retirement plan.