
Object Technology Solutions, Inc
(OTSI)
has an immediate opening for a Human Resources Representative
Human Resources Representative (Boise, ID- Onsite)
MAJOR RESPONSIBILITES:
•
The People Services Specialist is accountable
for delivering intake and escalated-tier HR guidance and solutions to People
Leaders and employees. This role partners and collaborates closely with all
People Team Centers of Excellence (COEs) on matters requiring specialized
expertise. Success in this role requires both tactical proficiency and
excellent execution in a dynamic, fast-paced environment that ensures
continuity of service. The focus of this position is delivering People Services
with a strong commitment to internal customer service, quality, and ongoing
process improvement.
•
This role also manages services specific to the
region, requiring hands-on engagement to understand and address localized HR
needs. This includes staying attuned to local legal requirements, workforce
dynamics, and organizational culture in order to tailor HR solutions
accordingly.
•
Triage incoming People Service Center tickets
and emails; research and resolve requests in a timely and efficient manner.
•
Deliver day-to-day, hands-on support across the
People Team spectrum, including onboarding, HR policy, total rewards, HR
systems questions, and cyclical People initiatives and programs.
•
Handle all aspects of the onboarding process,
including the preparation and retrieval of necessary documents for new hires.
•
Serve as a foundational subject matter expert
across HR and related functions supported by shared services (e.g., payroll,
equity, benefits).
•
Maintain the data accuracy and integrity of
various People systems and tools.
•
Ensure HR processes, policies, and tools are
applied consistently in support of business goals.
•
Analyze requests and escalate issues to the
appropriate People Team workgroups when the Service Center is unable to resolve
them; serve as a liaison with People Team COEs to ensure case resolution.
•
Create and maintain both physical and
electronic employee records, ensuring information is accurate, up-to-date, and
secure.
•
Own the prehire process, including initiating
required background checks and managing the prehire tracking tool to ensure
data accuracy and team readiness for the arrival of new hires.
•
Facilitate day-one orientation for new hires,
partnering closely with local leadership and various departments to deliver a
best-in-class first-day experience.
•
Collaborate cross-functionally with People Team
Centers of Excellence, business partners, and leadership; occasionally attend
meetings outside standard business hours to accommodate partners across time
zones.
•
Perform other duties and special projects as
assigned by leadership.
•
SKILLS AND ABILITIES REQUIRED:
•
Bachelor's degree or a combination of education
and equivalent work experience preferred.
•
2+ years of active HR experience preferred.
•
Working knowledge of HR systems and tools
(e.g., HRIS/SAP/Workday/ServiceNow) and proficiency with Microsoft Office
Suite.
•
Strong customer service orientation with the
ability to handle sensitive and confidential information with discretion.
•
Excellent verbal and written communication
skills, with the ability to interact professionally with employees and leaders
at all levels.
•
Strong organizational skills with the ability
to manage multiple priorities and competing deadlines in a fast-paced
environment.
•
Sound problem-solving skills and attention to
detail.
•
Ability to work effectively both independently
and as part of a collaborative team, including flexibility to attend occasional
meetings outside standard business hours.
•
Willingness and ability to work onsite in
Boise, Idaho, five days per week.
About us:
OTSI is a global technology
partner providing enterprise IT consulting, digital solutions, and managed
services. We help organizations modernize complex technology landscapes,
harness the power of data, and build scalable AI-led ecosystems to accelerate innovation
and business growth. With over 26 years of experience, we consistently turn
complex challenges into success stories through our strong technical
capabilities and deep industry knowledge. Our global team of 1,800+
professionals, spread across 6 countries, delivers cutting-edge solutions for
customers across Banking, Financial Services, Insurance, Transportation &
Logistics, Energy & Utilities, Healthcare & Life Sciences, Government,
Hi-Tech, Telecom & Media, Manufacturing, and more.
Our focused technology
areas:
·
AI/ML
(Agentic AI Solutions, GenAI/LLMs, Natural Language Processing,
Intelligent Processing, Physical Intelligence)
·
Data & Analytics
(Data Architecture, Data Engineering, Data
Migration, Data Modernization, Big Data, Analytics and BI)
·
Cloud
(Cloud Computing, Cloud Migration, Cloud-Native Architecture,
Hybrid and Multi-Cloud)
·
Digital Engineering
(Application Modernization, Product Engineering,
Platform Engineering, DevSecOps)
·
Quality Engineering
(Manual Testing, Nonfunctional testing, Test
Automation, Digital Testing)
·
Enterprise Platforms
(SAP, Microsoft, Oracle, etc.)
Our focused industries and
target segments:
·
Banking, Financial Services, & Insurance
·
Manufacturing, Transportation, & Logistics
·
Energy & Utilities
·
Telecom & Media
·
Healthcare & Lifesciences
·
Government & Public Sector (FED, SLED, & Partners)
·
Hi-Tech

OTSI is a global technology transformation partner helping enterprises and governments build intelligent, scalable, and future-ready digital ecosystems. For over 26 years, OTSI has delivered mission-critical platforms and tailored enterprise solutions across AI, data, cloud, digital engineering, and automation. With a global team across 6 countries, OTSI combines deep technical expertise with execution excellence to solve complex challenges and accelerate innovation.
OTSI serves organizations across Banking & Financial Services, Insurance, Healthcare, Energy & Utilities, Transportation & Logistics, Manufacturing, Telecom & Media, Government, and Hi-Tech. In addition to enterprise modernization, OTSI actively invests in next-generation technologies like Agentic AI and Intelligent Automation, while contributing to large-scale digital public infrastructure initiatives and Global Capability Centers. OTSI is committed to building the digital foundations of the future.