Job Description

If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you. We are seeking an experienced and committed HR Manager to join our dynamic and innovative organization. The Human Resources Operations & Compliance Manager serves as a key HR leader responsible for overseeing Project Harmony’s core human resources operations and compliance functions. This position provides leadership and oversight for employment law and policy compliance, employee relations, workplace investigations, HRIS and data integrity, payroll operations, audits, and leave and accommodation administration. The Manager partners with the Chief Operating Officer, HR team, and organizational leaders to ensure HR practices are consistent, compliant, efficient, and aligned with Project Harmony’s values, strategic plan, mission, and applicable legal and regulatory requirements.

Who We Are

Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members. Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect. Project Harmony is one of the largest Child Advocacy Centers in the nation.

At Project Harmony, we don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community. Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Our Values

Project Harmony and all employees are committed to creating a culture that is focused on:

Diversity and Inclusion: Respect and embrace diversity and inclusion of all

Strategic Innovation: Lead the field in response to the evolving needs of children and families

Quality Service: Ensure consistent, high-quality service with impactful results, to our families, our partner agencies, the community, and each other

Collaborative Relationships: Build trusted relationships by leading with honesty, integrity, vulnerability, and humility

Essential Duties and Responsibilities

• Ensures legal compliance with federal, state, and local employment laws and regulations and maintains practices that are compliant with applicable requirements
• Develops, implements, maintains, and regularly reviews HR policies, procedures, and practices in alignment with legal requirements and organizational needs
• Leads employee relations matters, disciplinary and corrective actions, conflict resolution, and workplace investigations with a high level of confidentiality and professionalism
• Analyzes HR record systems, reports, metrics, and workforce data to support decision-making, compliance, and continuous improvement
• Ensures accurate HR data management, reporting, recordkeeping, and compliance with HR policies and regulations
• Manages and maintains data integrity within the HRIS and across other HR platforms
• Partners with the Chief Operating Officer to oversee payroll operations, controls, audits, reconciliations, surveys, and issue resolution
• Monitors and oversees administration of leave and accommodation processes under FMLA, ADA/ADAA, STD/LTD, workers’ compensation, and return-to-work requirements
• Leads and supports HR and organizational audits; identifies areas of risk or process improvement and coordinates corrective actions as appropriate
• Partners with organizational leaders to interpret and consistently apply HR policies, address employee concerns, and navigate complex employment matters
• Evaluates HR systems, workflows, procedures, and internal controls and recommends improvements to increase efficiency, accuracy, consistency, and compliance
• Collaborates with HR team and other organizational functions to ensure HR processes and procedures are consistent, effective, and efficient for the organization
• Ensure culturally competent services are provided to all families we serve without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation
• Other duties as assigned

Requirements

Qualifications

Education

• Bachelor’s degree required in human resources, business administration, public administration, or related field
• Human Resources certification (SPHR, PHR, SHRM-SCP, SHRM-CP, etc.) preferred

Experience and Training

• 7+ years of progressive Human Resources experience, including responsibility for HR operations, compliance, employee relations, HRIS, payroll, and leave administration
• Demonstrated experience handling employee relations matters, workplace investigations, corrective actions, and employment policy interpretation
• Training and experience in HRIS/HRMS, including records management, reporting, payroll, time and labor, and related HR technology
• Experience supporting HR, payroll, compliance, or regulatory audits and maintaining effective internal controls
• Experience with nonprofit agencies a plus

Knowledge/Skills/Abilities

• Advanced knowledge of multiple human resource disciplines, including employment law and compliance, employee relations, ADA, leave administration, payroll, HRIS, performance management, and time and labor
• Advanced knowledge of federal, state, and local employment laws and regulations and the ability to translate requirements into practical HR policies and practices
• Demonstrated skill in employee relations, workplace investigations, conflict resolution, corrective action, and policy administration
• Strong HRIS and data management capabilities, including maintaining data integrity, analyzing HR information, developing reports, and identifying trends or discrepancies
• Excellent interpersonal, negotiation, and conflict resolution skills
• Strong organizational, time management, analytical, and administrative skills
• Excellent communication skills (written, verbal and active listening)
• Ability to work in a fast-paced and team-oriented environment
• Ability to manage multiple projects simultaneously and effectively meet deadlines
• Strong knowledge and use of Microsoft Office products (e.g., Word, Excel, Outlook, PowerPoint, etc.) as well as SharePoint
• Self-starter with ability to set priorities and work independently
• Strong problem-solving, judgment, and decision-making skills
• Must demonstrate a high level of professionalism, confidence, discretion, and work ethic
• Must respect and maintain confidentiality

Other

• Must be willing to work flexible hours
• Must submit to a thorough criminal history background check
• Must have access to a vehicle, possess a valid driver’s license and proof of insurance
• Position may involve some travel, primarily within the state

The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.