Job Description

Company: LiveTrends Design Group

Position Title: Human Resources Operations Administrator ( Full-Time)
Reports To: Director of Human Resources

The Human Resources Operations Administrator supports the full employee lifecycle by managing HR processes, maintaining HR systems and data accuracy, administering leave programs ( including FMLA), and coordinating benefits and HR programs. This role ensures compliance with federal and state regulations, delivers timely and accurate HR support, and contributes to a positive employee experience. The ideal candidate is detail-oriented, tech-savvy, organized, and passionate about helping employees navigate HR programs with clarity and care. This role requires strong attention to detail and plays a key part in the day-to-day HR function by supporting employees, assisting managers, and maintaining the integrity of HR processes across all locations.

Key ResponsibilitiesHRIS & Data Management (HRIS Administration)

• Maintain the HRIS system ( e.g., Paylocity), ensuring data integrity, employee file accuracy, and timely updates.
• Prepare HR documents, including offer letters, employment contracts, disciplinary notices, and termination paperwork.
• Support the administration of employee lifecycle events ( new hires, promotions, transfers, separations).
• Process employee changes such as new hires, terminations, promotions, department, manager, and compensation updates.
• Generate scheduled and ad-hoc HRIS reports, support audits, compliance reporting, and internal dashboards.
• Troubleshoot HRIS issues and coordinate with HRIS support as needed.

Payroll & Benefits Support

• Manages the bi-weekly payroll process and supports payroll preparation by collecting and verifying timesheets, attendance records, and PTO requests.
• Provide employees with information about benefits, leave programs, and enrollment processes.
• Administer benefits, including open enrollment, eligibility tracking, and vendor communications.
• Process benefit enrollments, changes, and terminations within HRIS and carrier systems.
• Assist employees with benefits questions, coverage details, and enrollment troubleshooting.
• Coordinate open enrollment activities, communications, and audits.
• Reconcile benefits enrollment discrepancies with carriers and payroll.

Onboarding & Offboarding

• Coordinate new hire paperwork, background checks, and orientation materials.
• Ensure a smooth onboarding experience by preparing employee files, equipment requests, and training schedules.
• Support offboarding processes, including final payroll tasks and documenting the collection of company property.

Compliance & Policy Support

• Ensure HR practices comply with federal, state, and local labor laws.
• Maintain I- 9 records and assist with E-Verify compliance and audits.
• Support audits, reporting, and preparation of compliance documentation.
• Maintain and improve HR process documentation, SOPs, and workflows.
• Manage the company’s EEO- 1 filing.
• Manage the Workers Compensation process

Employee Support

• Serve as a reliable point of contact for employees regarding HR-related questions ( payroll, policies, benefits, and general inquiries).
• Direct employees to appropriate resources or escalate issues as needed.
• Respond to inquiries regarding policies, procedures, benefits, HRIS use, and general HR support.

HR Operations & Reporting

• Generate HR reports on headcount, turnover, PTO usage, and other workforce metrics.
• Support HR projects including employee engagement surveys, recognition programs, and training coordination.
• Assist with employee communications, announcements, and HR-related updates.

Requirements

Required Qualifications

• Bi-lingual in Spanish and English.
• Excellent organizational skills with strong attention to detail.
• 3+ years of HR or administrative experience required.
• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Experience administering FMLA or employee leave programs.
• Strong working knowledge of HR systems ( Paylocity, E-Verify, etc).
• Understands HR compliance requirements ( FMLA, ADA, PWFA, EEO, I-9, etc).
• High attention to detail, accuracy, and confidentiality.
• Excellent skill in organizing data, processes, and documentation.
• Strong communication skills and customer-service mindset.
• Proficiency with Microsoft Office Suite ( Word, Excel, PowerPoint, Outlook).

Preferred Qualifications

• Experience supporting benefits administration.
• Experience improving HR workflows, processes, or automations.
• Intermediate Excel ( VLOOKUP, pivot tables, graphs & charts) and reporting skills.

Physical Requirements

• Ability to sit, stand, and use a computer for extended periods.
• Ability to lift up to 20 lbs., as needed ( for files/materials/incoming deliveries, etc).