Job Description

Human Resources Officer (Identified)

Full Time, Permanent

Based in Cairns

Salary: Wuchopperen Health Service Limited Enterprise Agreement (2023)

Administrative Grade 4

$73,113.57 per annum

Wuchopperen Health Service

‘A culturally dynamic community where everyone thrives in health and wellbeing’.

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.

Benefits of working with Wuchopperen:

We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them:

• Competitive Salary + 12% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits).
• 5 weeks annual leave and 15 days personal leave pro rata.
• Commitment to professional development.
• EAP for employees and family members.

About the role:

The position of Human Resources (HR) Officer is responsible for the provision of highly efficient professional recruitment and other administrative duties, alongside people engagement that supports the operations of the HR Team.

The HR Officer is supervised by the Manager, HR and the position has no supervisory responsibilities.

The position works closely with other members of the HR Team, Program Managers, and employees across the organisation, and maintains regular contact with other program staff to ensure effective outcomes for clients.

Key responsibilities:

1. Provide high level, accurate, and confidential support to complete operational HR functions.
2. Provide high quality customer service to both internal and external stakeholders, in a timely and professional manner.
3. Maintain confidential and accurate, real-time records and statistics, providing data reports as required.
4. Complete day-to-day generalist HR tasks, and end to end recruitment processes in accordance with business and funding requirements across multiple roles and programs.
5. Provide support in preparation of contracts, contract variations, respond to queries via the HR and recruitment inboxes, and maintain HR files.
6. Assist with the co-ordination of HR projects and events, and co-ordinate the induction, on-boarding, and off-boarding processes for employees.
7. Manage compliance and training registers and assist in preparation of internal and external audit requests.
8. Maintain up to date information within the Human Resource Information System and provide additional administration support in the implementation of any additional system add-ons.
9. Participate in organisational and community activities to advance the health and wellbeing of Aboriginal and Torres Strait Islander people.
10. Work within Wuchopperen’s Policies and Procedures including the Staff Code of Conduct and the Work Health and Safety requirements, contributing to continuous improvement processes to ensure compliance with relevant standards, and safe, effective service delivery.
11. Other duties as required, within your skills, experience, and capacity.

Core Capabilities:

Assessment of merit for this role will be based on the knowledge, skills and experience, potential for development and personal qualities. The competencies listed below are considered to the most critical for success in this role.

For applicants to be successful in this role, they should demonstrate:

• A qualification (or working towards) in Human Resources and/or experience in a generalist Human Resources role.
• Knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures from an historical and contemporary perspective, including the ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.
• Demonstrated ability to work independently, use initiative and prior experience of maintaining a Human Resource Information System for data entry and reporting purposes.
• Extensively developed interpersonal and communication skills including the ability to liaise with a range of stakeholders as well as effectively advocate for Aboriginal and Torres Strait Islander people.
• Demonstrated ability to work independently with limited supervision in a multi-disciplinary team environment, prioritise and meet deadlines, deal with matters of a sensitive and confidential nature and meet organisational demands.
• Demonstrated ability to meet and work within the core values and behaviours of Wuchopperen.

Qualifications and experience:

• A qualification (or working towards) in Human Resources and/or experience in a generalist Human Resources role.

Requirements:

• Hold a current Blue Card (for suitability to work with children and young people).
• Proof of qualifications is required to be provided prior to the commencement of duty.
• Possess a current driver’s licence.
• A commitment to adhere to Wuchopperen’s policies and procedures

Applicants who do not address these requirements, will not be considered for shortlisting.

Note: Revised legislation requires applicants to hold a blue card prior to commencement. Refer to Qld Government’s Blue Card Services website for more information.

How to apply:

To be eligible for interview, applicants must submit a cover letter (no more than two pages), addressing the Core Capabilities and an up-to-date Resume including two referees and complete the screening questions provided from Employment Hero.

For more information contact Lindsey, Manager, Human Resources on 0488 725 550

The above is an Identified position. It is a genuine occupational requirement that an Identified position be filled by an Aboriginal or Torres Strait Islander person, as permitted by and arguable under section 25, 104 and 105 of the Queensland Anti-Discrimination Act (1991).

Wuchopperen is a Child Safe Organisation and the safety and wellbeing of children is of utmost importance.

Closing date for applications: 5pm on Monday 4th May 2026