Job Description

Posting number: 100226

Department: Human Resources

Job classification: Human Resources Office Administrator

Posting type: Open

Categories: Human Resources, Office and Administrative Support

Summary

20260528110600_HR Collage 2026.jpg

The City of Springfield is seeking a highly organized, detail-oriented, and service-focused Human Resources Office Administrator to support the day-to-day operations of the Human Resources Department. This position provides a broad range of administrative and HR support functions, with a particular focus on position control, employee movement and onboarding, records management, recruitment support, financial administration, and confidential employee information.

The ideal candidate is someone who can manage competing priorities, exercise sound judgment, work independently, and navigate complex administrative processes while maintaining a high level of accuracy and confidentiality.

What you'll do

As a Human Resources Office Administrator, you will be a key part of our HR team, helping to ensure smooth operations across a variety of areas. Your main duties will include:

• Coordinate position control activities for new and existing positions, ensuring position information is accurate, current, and properly maintained.
• Perform quality assurance reviews related to employee onboarding and internal movement, helping ensure required processes and documentation are completed accurately.
• Administer and maintain the Human Resources Department’s Records Retention program, ensuring records are appropriately organized, retained, and disposed of in accordance with established requirements.
• Handle sensitive and confidential information on a regular basis, including Personally Identifiable Information (PII).
• Demonstrating proficiency in software such as Excel, Outlook, HRIS, and related systems to ensure accurate data management, report generation, and scheduling.
• Process and maintain a variety of administrative documents, including employment contracts, billing documents, iExpense reports, and other records.
• Serve as the primary backup for the Human Resources front desk, providing professional and responsive service to employees, applicants, and visitors.

What you'll need:

To be successful in this role, you’ll need to bring a combination of skills, experience, and personal qualities. We’re looking for candidates who possess:

• A strong background in customer service, with a focus on providing friendly, solution-focused support, preferably in public-facing roles.
• Excellent organizational skills, with the ability to manage multiple tasks and prioritize efficiently.
• High attention to detail to ensure that tasks are completed accurately and with care.
• Ability operate in a fast paced environment while still maintaining consistency with the applications of policies and procedures.
• The ability to communicate clearly and professionally with a diverse group of internal and external stakeholders.

What you'll love:

Joining our HR team will give you the chance to enjoy some great benefits, both personally and professionally:

• Teamwork: Work alongside a dedicated, supportive team that values collaboration, creativity, and positive energy.
• Impact: Make a real difference in the local community by supporting the City's most valuable resource—its employees.
• Benefits: Take advantage of our pension & health insurance provided at no cost to the employee, plus generous leave time, a wellness program, and more!
• Professional Development: We want our employees to grow through training, tuition reimbursement, and more.

This position is an important part of keeping Human Resources operations accurate, compliant, organized, and responsive. From maintaining position information and supporting employee movement to protecting confidential records and assisting with recruitment, the Human Resources Office Administrator plays a key role in ensuring the department’s daily processes operate effectively and employees receive consistent support.

Leadership Philosophy - Lead with Clarity. Serve with Purpose.

The City of Springfield’s leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework®, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.

bycbyc.png

Examples of duties

Human Resources Office Administrator:

Experience, Education, and Training

• At least three years of responsible administrative office work.

PREFERRED

• Experience in a fast-paced, deadline-driven Human Resources office environment.

Licensing/Certification

• Assignment to some departments requires incumbent to possess a valid driver’s license and, in some cases, provide own vehicle for on-the-job transportation.

This position is posted with the option to be underfilled as an Human Resources Assistant.

Experience, Education, and Training

• Two years of experience in general office work;

OR

• Completion of an Associate's degree in in Administrative Office Systems, Human Resources Management, Business or a related area.

PREFERRED

• Previous experience in Human Resources including HRIS (Human Resources Information Systems) programs, or electronic records management experience.

Qualifications

Human Resources Office Administrator: ($18.37/hr - $28.19/hr)

For more information on essential functions and other requirements, please see the job description.

Human Resources Assistant: ($18.23/hr - $25.39/hr)

For more information on essential functions and other requirements, please see the job description.

Supplemental information

Equal Opportunity Employer/Disability and Vet

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.