Live! Casino & Hotel Maryland

Human Resources Manager - Philadelphia

Live! Casino & Hotel Maryland  •  Philadelphia, PA (Onsite)  •  2 hours ago
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Job Description

Min Compensation

USD $1.00/Yr.

Max Compensation

USD $1.00/Yr.

Why We Need Your Talents:

Under the direction of the Director of Human Resources, the Human Resources Manager is responsible for administering human resources policies, programs and practices including planning, organizing, developing, implementing, coordinating, and directing policies and procedures required by Live! Casino. Serves as a liaison to and is responsible for assisting departmental managers, supervisors, team members, and candidates with all aspects of recruiting and employee and labor relations with the goal of employee retention and engagement. This role is responsible for ensuring that our team has access to the best and most diverse talent in the market and is proactively implementing strategies that lead to robust talent pipelines in anticipation of future needs.

Responsibilities

Where You'll Make an Impact:

  • Supervises and oversees the professional development and day-to-day activities of the team to ensure their function is consistently customer focused, fair, timely, accurate and efficient.
  • Assists with HR strategic planning, review, and management of department metrics and data.
  • Assists in establishing HR policies and practices.
  • Aides the senior HR leadership with the HR budget.
  • Assists in maintaining a fair work environment throughout the company by supporting, educating, and counseling departments on HR matters and issues, ensuring compliance with employment laws and union contracts, and enforcing consistent application of company policies.
  • Works with the team to screen and provide input on final candidates for open positions.
  • Works with the HR Training/Development team to assess training needs for the Company and specific departments.
  • Assists in training as subject matter experts in harassment training, handbook, and CBA’s.
  • Provides assistance to directors, managers, supervisors and employees with all issues relating to employment, payroll, benefits, and company policies.
  • Processes all unemployment insurance claims from start to finish including appeals.
  • Updates and maintains employee records.
  • Conducts Employee Focus Groups twice per year for departments.
  • Reviews and tracks performance evaluations.
  • Conducts training sessions on coaching, counseling, and policies.
  • Mediate employee and management disputes.
  • Supports departments with Team Member Opinion Survey results and action plans.
  • Investigates harassment and EEOC claims.
  • Assists Team Members with Employee Assistance Programs, including grief counseling.
  • Conducts exit interviews and reports on trends and findings to management on a monthly basis.
  • Prepares HR reports and metrics and reports key findings to departments on a monthly basis.
  • Partners with Managers of Employment, Benefits and Training within Human Resources.
  • Develops detailed analysis and reporting on all people data as needed/required.
  • Manages pre- and post-employment records.
  • Directs applicants through all relevant pre-employment systems/processes.
  • Prepares reports using personnel data in order to meet organizational needs.
  • Maintain employee records in compliance with federal and state regulations. Assists in daily HR activities as needed.
  • Supports the department leadership as required.
  • Ensures compliance with all federal and state gaming regulations.
  • Provides vital statistics and analysis to support the creation and implementation of company strategies and plans to align with the company core purpose and values.
  • Managing and maintaining a highly skilled team to recruit and assist with talent development.
  • Supervise the team with the timely closing of open employment requisitions and follow up with onboarding program.
  • Improve recruitment and departmental performance - decrease turnover and increase retention.
  • Perform analysis of hiring needs and develop key metrics focused on recruitment effectiveness.
  • Explore the market trends and identify the best practices to implement.
  • Utilize recruitment marketing strategies to develop the Live! brand as a top employer of choice.
  • Assures that all standardized hiring practices are followed in accordance with Federal Department of Wage and Labor for equal opportunity employment.
  • Other duties as assigned.

Skills to Help You Succeed:

  • Knowledge of EEOC, FLMA, ADA and OSHA compliance laws and regulations.
  • Knowledge of worker’s compensation claims process.
  • Knowledge of unemployment insurance claims process.
  • Skills in conflict resolution and mediation.

Qualifications

Must-Haves:

  • Bachelor’s degree or related experience is preferred.
  • 5 to 7 years of experience working in human resources or related field.
  • PHR or SPHR preferred.
  • Minimum of Five (5) years of experience as a Human Resource management professional including experience in Recruitment/Talent Acquisition. Preferably in the hospitality services, retail or high-volume industry.
  • Must have thorough knowledge of the approved Responsible Gaming Program.
  • Must have the ability to secure and maintain licensure as required by any applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

What We Offer

Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Retirement Savings with Company Match
  • Generous Bonus Structure
  • Annual Merit/Goal Based Pay Increases
  • Leadership Skills Development & Mentorship Programs
  • Tuition Reimbursement
  • Free parking
  • Free food and discounted meals
  • Exclusive Discounts on Travel, Services, Goods and Entertainment

Life at Live!

Individuals that are chosen to be part of the Live! Management Team can expect:

  • To support and build a strong team, while valuing and celebrating our diversity
  • To be given the power and responsibility to prioritize service to our guests and community.
  • To be given the tools, resources, and opportunity to grow in their career.
  • To be part of an exciting experience unlike any other in the Industry.
  • To work hard and have fun.

Live! is a 24-hour, 7 days per week high energy casino environment which includes potential exposure to alcohol and smoking

Live! Casino & Hotel Maryland

About Live! Casino & Hotel Maryland

The five-time AAA Four Diamond rated Live! Casino & Hotel Maryland opened in 2012 and is one of the largest and most luxurious commercial casinos in the country. Offering guests a range of activities including gaming, entertainment, world-class dining and hotel accommodations, Live! Casino & Hotel is consistently ranked the top tourist attraction in the state and was named one of the top 10 hotels in Maryland by U.S. News & World Report. Located between Washington, D.C. and Baltimore, and adjacent to the popular Arundel Mills Mall with free garage parking, the property features one of the area’s biggest entertainment venues, The HALL at Live!, along with Maryland’s #1 Sportsbook with partner FanDuel at Sports & Social Maryland. Other amenities include nearly 200 live action table games and 4,000 slot machines, a large Poker Room, two High Limit Rooms, and the Orchid Gaming & Smoking Patio. The award-winning hotel features 310 luxury guest rooms, the luxurious Live! Spa offering an array of rejuvenating and age-defying spa treatments and five spa level hotel suites that include private in-room treatment areas, and The Cordish Art Collection complete with more than 40 pieces of contemporary art from world-renowned artists including Andy Warhol. Multiple dining options including Zagat-rated The Prime Rib, David’s serving breakfast, brunch, lunch and dinner, Luk Fu featuring an extensive Asian focused menu, and the County’s first Korean barbecue restaurant KOHO Korean BBQ House. Live! Casino & Hotel Maryland is owned and operated by a company that is affiliated with The Cordish Companies.

Follow us on Facebook, X (formerly Twitter), and Instagram at @livecasinomd for the latest updates, and visit maryland.livecasinohotel.com for more information. For employment opportunities, visit maryland.livecasinohotel.com/careers

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Hanover, Maryland
Year Founded
Unknown
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