Job Description

Under the guidance of the HR Director, the Human Resources Manager serves as a strategic partner to assigned business units, with a primary focus on supporting Operations. This role carries out responsibilities across employee relations, training and development, organizational development, workplace investigations, workforce planning, and compliance.

The Human Resources Manager serves as a trusted advisor to Operations leaders and front-line managers, providing guidance on HR policies, employee relations matters, workforce planning, and compliance. The ideal candidate will demonstrate agility, adaptability, and the ability to navigate ambiguity in a fast-paced, dynamic environment.

This highly collaborative position requires strong judgment, a solutions-oriented mindset, and the ability to build effective relationships across all levels of the organization.

Operations Partnership & Workforce Support

This role works closely with Operations leadership to understand workforce needs and provide practical HR guidance and support.

• Partner with Operations leaders to communicate HR policies, procedures, programs, laws, and best practices.
• Support workforce planning, onboarding, and training needs for field and hourly employees in partnership with Operations leadership.
• Identify and resolve problems in a timely manner by gathering and analyzing information and developing alternative solutions.

Employee Relations & Workplace Investigations

The HR Manager serves as a trusted resource for leaders and employees when addressing workplace concerns and complex employee relations matters.

• Conduct workplace investigations, document findings, and recommend appropriate corrective actions.
• Provide employee relations counseling and guidance related to disciplinary actions and employee separations.
• Protect the interests of employees and the company through the consistent application of HR policies and governmental laws and regulations.

HR Compliance & Policy Administration

Maintaining consistent HR practices and compliance across a multi-state workforce is an important part of this position.

• Ensure compliance with all HR policies, procedures, and applicable regulations.
• Collaborate with Benefits to guide managers through leave of absence and reasonable accommodation requests in accordance with FMLA, ADA, and applicable state laws.
• Work alongside Operations leaders and the Compliance Team to maintain wage and hour compliance for hourly field employees across multiple states.
• Assist with the development of Human Resources policies and provide advice, assistance, and follow-up regarding policies, procedures, and documentation.

HR Reporting & Projects

The HR Manager supports HR and Operations leadership with reporting, analysis, and projects that contribute to organizational and workforce initiatives.

• Prepare and analyze HR reports and metrics for management as necessary or requested.
• Lead and participate in HR-related projects as needed.

Qualifications

Required Qualifications

The successful candidate will bring strong HR experience, employee relations expertise, and knowledge of employment laws, along with previous experience supporting a field-based Operations workforce.

• Bachelor’s degree in Human Resources, Labor Relations, Business Administration, or a related field.
• 5+ years of HR experience, including demonstrated experience in an HR Business Partner or similar strategic HR role.
• Demonstrated employee relations experience, including conducting workplace investigations, managing disciplinary processes, and advising managers on complex matters.
• In-depth knowledge of federal and state laws across multiple states.
• Previous experience supporting Operations in a field-based, hourly workforce environment.
• Proven agility and adaptability with the ability to effectively navigate ambiguity in a fast-paced, high-growth environment.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making skills.
• Effective technical writing skills.
• Ability to work independently and collectively with the HR team.
• Strong organizational and time-management skills.
• Proficiency in Microsoft 365.

Preferred Qualifications

Additional professional certifications, HR systems experience, and knowledge in the following areas are preferred:

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
• Experience utilizing and navigating ADP or another Human Resources Information System (HRIS).
• Working knowledge of California employment law.
• Ability to effectively utilize AI tools, including Microsoft Copilot or similar platforms.

Physical & Travel Requirements

The following requirements must be performed with or without reasonable accommodation:

• Travel locally and throughout the U.S. up to 30% as required.
• Regularly speak and hear while using hands to control or manipulate objects.
• Maintain close and distance vision with the ability to adjust focus.
• Sit, stand, walk, stoop, bend, and reach above the shoulders as required.
• Occasionally lift objects weighing up to 15 pounds.
• Perform computer-based tasks while sitting or standing at a workstation for prolonged periods.
• Make general decisions requiring judgment and perform activities requiring sustained concentration.

USA DeBusk offers the industrial infrastructure sector a technologically advanced and complementary suite of high-value traditional and specialty services for turnarounds, routine maintenance, and unplanned outages. We help customers save time, reduce costs, and optimize their processes while assuring best-in-class safety and compliance. Primary service lines include chemical cleaning; emission controls; fabrication services; FCCU hot catalyst handling; hydro blasting; hydro excavation; hydro cutting; inert catalyst handling; inspection; mechanical rental; nitrogen; pigging, decoking & filtration; pipeline integrity and field services; reactor cleaning; tank cleaning; transportation; unit decontamination; vacuum services; and waste solutions. USA DeBusk was founded in 2012, and our headquarters is in Deer Park, TX. We operate numerous offices, service centers, and customer-site-based locations across North America. Visit www.usadebusk.com for more information.

USA DeBusk is an equal opportunity employer, and we thrive on our differences for the benefit of our employees, our customers, and our community. It is our policy to provide equal opportunities in all decisions related to hiring, training, and promoting regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any legally protected characteristic or class.