Job Description

Human Resources Manager

Purpose of the Job

The Human Resources Manager serves to strategically and objectively support workforce growth and stabilization, and drive up employee engagement to boost and maintain high levels of commitment and professional ethics in the work culture. S/He is to oversee all HR supporting functions in Egypt through working with Coptic Orphans Headquarters HR and assist with talent acquisition, management, and retention. The incumbent must possess a deep understanding of Western work ethics and culture, as well as those of Egypt to ensure cultural sensitivity while maintaining the unity and strength of the organization's different offices. In collaboration with HQ HR, this professional supports the recruitment processes and job promotion for the Egypt Office; and assists with position analysis and talent matching, salary and benefit market research, employee relations, training, and development. Through facilitation and objective intervention, the incumbent is to advise the HQ HR and management on issues impacting employees' efficiency and effectiveness in the Egypt Office and assist with coaching and counseling on proper professional conduct, clear expectations, and career growth potential.

Essential Functions and Responsibilities

• Ensure compliance with relevant employment laws and regulations. Stay informed about changes in legislation and advise management on necessary actions to maintain compliance.
• Ensure consistent application of established human resources policies & processes; identify necessary changes based on objective assessment for management's consideration.
• Stay updated on relevant tax laws and regulations to ensure compliance. Resolve payroll discrepancies and inquiries in a prompt and professional manner. Collaborate with the finance and HR teams to streamline payroll processes and implement best practices. Maintain the confidentiality and integrity of payroll information. Provide regular reports and analyses to management on payroll-related metrics. Continuously review and improve payroll procedures to enhance efficiency and accuracy.
• Assist in strategically stabilizing and strengthening the workforce in Coptic Orphans Egypt by working with management and staff to create and nurture an environment of positive interactions and effective communications. Manage employee relations, conflict resolution, and trust building.
• Understand the organizational culture; regularly identify and recommend improvements needed, both, for managers and employees. Maintain a safe and productive work environment by addressing and working through conflict and issues of concern in transparent yet prudent ways.
• Propose initiatives, including training and development, for effectively improving employee engagement and job satisfaction; thereby improving productivity, efficiency, and commitment. Research and recommend effective incentive means and programs for employee retention, improving employee morale, loyalty, and longevity.
• Promote and endorse staff benefits; review external agencies that will provide optimal services to employees.
• Manage the annual and probation performance reviews, feedback systems and tools; and outline management responsibility for developing employees. Suggest and communicate effective ways of managing performance, and facilitate employee-supervisor dialogues.
• Review and assist with position analysis and new position descriptions in the Egypt Office. Assist in establishing and maintaining a position-grade system; and conduct market research on pay and benefits.
• Collaborating with HQ HR, assisting in updating the recruitment and selection processes, and identifying effective economic channels for job advertising and promotion in Egypt, including networking.
• Conduct candidate screening and interviews to identify top candidates, ensuring potential mismatches are eliminated based on qualifications and fit.

Supervisory Responsibilities

This position supervises the HR Specialists in the Egypt Office.

Required Education, Experience, Knowledge, and Skills

• Bachelors or Master's Degree in Human Resources Management, Organizational Development, or other closely related field. A Master's degree substitutes for 2-3 years of experience.
• Minimum of 10 years of professional experience, of which 8 years as a Human Resource professional.
• Demonstrated ability to manage human relations for successful HR Management with strategic approaches.

• Other Required Skills:

• Outstanding soft skills include; people skills, conflict management and resolution, negotiation, mediation, facilitation, and problem-solving skills.
• Excellent ability to 'naturally' preserve strict confidentiality and exhibit good discretion.
• Exceptionally effective communication skills with excellent command of English and Arabic.
• Candidate must be energetic, positive, result result-oriented, have outstanding organizational skills, good judgment, objectivity, and with ability to coordinate multiple responsibilities efficiently.
• Ability to work well under pressure.

Travel Requirements

• Occasional travel may be necessary, including possible international trips.
• Limited to typical office environments such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.
• Some off-work and weekend work are required when necessary