Job Description

Responsibilities:

• Respond to employee and management questions, requests and concerns in a timely manner
• Partner with senior executives to provide coaching and insights on people matters
• Work closely with management and employees to maintain an inclusive and collaborative environment and progressive culture
• Monitor employee sentiment and report headquarters
• Guide managers on selection of new hires and internal promotions
• Onboard new hires, process paperwork and create a welcoming Canvas experience
• Guide managers through staff performance improvement and discipline process
• Conduct effective, thorough and objective investigations to evaluate and resolve moderate to complex employee relations issues
• Provide clarification of HR policies, practices and procedures to employees and managers
• Build and maintain strong, collaborative relationships with senior leaders and managers to partner as a trusted advisor
• Lead annual performance review process across region, participating in company-wide program
• Identify training and development needs and participate in evaluating programs to ensure success
• Lead, update, maintain company-wide Canvas Mentorship Program
• Lead internal programs that support employee development, culture and efficiencies
• Handle all leaves of absence for region in coordination with HR team – payroll & benefits
• Conduct exit interview conversations and report feedback to managers and HR HQ
• Ensure compliance with company policies and procedures and seek to improve where opportunities exist
• Other duties as assigned

Qualifications:

• Minimum 5 years’ experience in an HR Generalist role, preferably within the media and/or marketing communications industry
• Strong knowledge of federal and state laws that affect HR policies and procedures, including EEOC, FLSA, FMLA, disability, family leave, I-9, and other regulatory and compliance laws
• Open and collaborative, approachable communication skills and experience building strong working relationships
• Enthusiasm for working collaboratively across multiple offices and teams
• Results-oriented with proven ability to meet deadlines and timelines
• A pro-active attitude with the ability to work independently and as part of a larger team
• Proficient in Microsoft Office, Word, Outlook, Excel, etc. with the ability to learn new systems
• Working knowledge of ADP Workforce Now
• Demonstrated excellent critical thinking, project management and organizational skills