Job Description

HR MANAGER (MANCO LEVEL)

Location: Windhoek

Reporting to: Managing Director

We are seeking a mature, fair, and resilient HR Manager to join our Management Committee (MANCO) and lead the Human Resources function within a fast-paced, unionised operational environment.

This role requires a hands-on HR professional with strong Industrial Relations (IR) expertise, solid payroll experience, and the ability to partner closely with Operations while maintaining a balanced, ethical, and people-centred approach.

Key Responsibilities

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  Lead and manage the full HR function across the business
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  Act as a strategic partner to Operations and Executive Management
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  Drive and manage all Industrial Relations processes, including:
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    Disciplinary hearings
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    Grievances
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    CCMA / Labour Commissioner cases
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    Union engagement and negotiations
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  Ensure all IR matters are handled fairly, consistently, and in line with both company policy and employee rights
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  Review, update, and implement HR policies to ensure compliance, relevance, and practical application in operations
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  Oversee and manage the payroll function, ensuring accuracy, compliance, and governance
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  Personally manage and capture payroll for MANCO, while overseeing Payroll Administrators
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  Manage and develop Payroll Administrators and HR team members
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  Ensure compliance with labour legislation and internal policies
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  Support organisational change, restructuring, and workforce planning initiatives
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  Drive employee engagement, performance management, and culture alignment
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  Initiate and build succession planning frameworks to identify and develop future talent within the business
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  Provide HR reporting and insights at MANCO level

Minimum Requirements

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  Bachelor's Degree in Human Resources or related field
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  Minimum 5+ years' HR Management experience
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  Extensive Industrial Relations experience is essential
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  Proven experience working in a highly unionised environment
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  Strong experience in payroll processing and oversight
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  Experience operating at a management / MANCO level
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  Solid understanding of labour legislation and compliance requirements

Key Competencies

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  High level of maturity, professionalism, and emotional intelligence
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  Strong sense of fairness, integrity, and ethical decision-making
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  Ability to balance business needs with employee wellbeing and rights
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  Strong interpersonal and people management skills
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  Ability to influence and build credibility across all levels
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  Resilient, firm, and able to handle conflict and pressure
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  Highly organised with strong attention to detail (especially in payroll oversight)
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  Practical, solutions-driven, and operationally aligned
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  Strong communication skills – both written and verbal
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  Ability to think long-term and build talent pipelines (succession mindset)

Added Advantage

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  Experience in a waste management, logistics, or operational environment
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  Exposure to multi-site operations
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  Experience dealing with high-volume workforce environments

What We're Looking For

Someone who:

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  Demonstrates sound judgement and maturity in complex people matters
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  Can apply discipline fairly and consistently, without bias
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  Earns trust from both management and employees
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  Works closely with Operations while maintaining HR independence
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  Is comfortable being both strategic and hands-on (including payroll involvement)
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  Brings structure, consistency, and accountability to HR processes
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  Takes initiative in developing future leaders within the business