Job Description
Job Summary:
The HR Manager is part of the casino's on-site senior leadership team, collaborating with leaders in finance and operations to drive strategy and engagement. For us, leaders are recognized as – flexible, thoughtful, socially responsible, and always planning for the future.
In this role, you will bring leadership skills and gain a deep knowledge of the business across Rivers Casino’s growing casino brand. Expectations are to scale with the company's growth, lead and develop diverse teams, solve problems with creative solutions, and deliver results on behalf of our guests. This role is critical in developing a team of HR professionals and personally progressing to scale into a future leadership role as the company grows.
Supervisory Responsibilities:
Duties/Responsibilities:
- Set the vision, direction, and culture of their HR team (up to five professionals in various stages of careers) by managing individual and team performance expectations and goals, monitoring real-time service levels and schedule adherence and holding their teams accountable to meet and exceed performance targets.
- Collaborate with colleagues in operations and finance to work together with the centralized staffing team for non-exempt hiring strategies and play a key role in hiring exempt professionals and managers within their business area.
- Thoughtful ability to develop strategic relationships with your business partners – you can influence the decisions. You can root cause issues quickly and uncover core issues using data, then lean in, consult with, and teach the business how decisions affect their business areas and create new strategies as they are needed.
- A true hands-on approach and the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement.
- Understand business goals and recommend thoughtful new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and HR development within the company.
- Collaborate with the leadership teams to harmonize casino-specific priorities aligned with overarching Rivers Casino goals (e.g., diversity & inclusion, engagement, and talent management initiatives).
- Deliver results in a fast-paced environment with a high-volume workload supporting HR functions and operations leadership.
- Drive and direct all employee engagement efforts for senior leaders, front-line managers, and team members.
- Continuously innovate HR solutions and process improvement.
- Lead projects, influence and obtain buy-in from stakeholders, and then drive execution and achievement of the right results using effective project management skills.
Education and Experience Requirements:
- Bachelor’s degree in human resources, business management, or a related field from an accredited university/college
- Seven (7) + plus years’ experience in HR or equivalent work experience
- Strong understanding of federal and local labor laws
- A strategic thinker and creative problem solver who takes the initiative and ownership
- Experience working in a matrixed HR department with demonstrated collaboration & teaming skills preferred
- Self-starter with a creative mind and a track record of putting ideas into practice and assessing results
- Experience supporting hourly, salary front-line employee populations of 1,500+.
- Demonstrated success with stretch assignments that are evidence of superior performance in previous roles (e.g., varied experiences to include but are not limited to start-ups, deadlines, and rapid growth business environments).
- Experience in workforce planning/flex staffing
- Demonstrated success managing multiple priorities simultaneously - orientated on driving results.
Certifications, Licenses, and/or Registrations:
- Gaming license/registration as required by jurisdiction(s).
Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational, analytical, and project management skills, with particular attention to quality and detail.
- Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
- Strong business acumen and understanding of the business drivers in the industry.
- Demonstrates the ability to establish credibility and rapport with operating leaders.
- Ability to analyze data, understand trends, and develop recommendations for action based on the analysis.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to work flexible shifts and days of the week, including holidays.
