Job Description

Human Resources Interns are responsible for providing our employees with exceptional customer service, assisting with the onboarding process, and gaining general overall knowledge of Human Resources within an organization.

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Professionally greet visitors and employees to the HR Support offices as the first point-of-contact and determine the purpose of their visit to provide appropriate assistance, information, or direction.*
• Assist with orientation, onboarding, and employee processing in Applicant Tracking, Onboarding and HR systems*
• Create and print employee and vendor ID cards*
• Maintain electronic employee documents and files*
• Maintain an open line of communication with members of the HR team, operations teams and other property HR business partners*
• Potential to represent HE&R at recruitment events
• Record employee recognition program documents and issue earned rewards*
• Answer incoming calls to the HR Support call center to provide service to current & prospective employees*
• Assist applicants with online job applications*
• Perform other duties as assigned

Qualifications:

• Must be 18 years of age or older
• Must be enrolled in an undergraduate program as of the Spring 2027 semester majoring in Business, Communications, Psychology, Human Resources Management, Training or related major.

Knowledge, Skills, and Abilities:

• Proficient in Google Suite and have the ability to quickly learn additional computer based applications
• Must have excellent verbal and written communication skills
• Must be innovative and be self-motivated to complete tasks with minimal supervision
• Must be organized and detail-oriented
• Must be friendly, upbeat, and appeal to various audiences such as other colleagues and guests within the organization
• Must display a positive attitude, willingness to learn and professional image compliant with Hershey Entertainment & Resorts guidelines
• Must have the ability to safeguard confidential information

Job Demands:

• This internship is being offered for January - May 2027 with the possibility of extending the internship through the end of August.
• The intern will have the opportunity to work at both the Human Resources Support Center and the Hersheypark Entertainment Complex Human Resources Office, both located in Hershey, PA.
• Must be able to work a minimum of 20 hours per week, including days, evenings, weekends, and some holidays with the opportunity to work up to a maximum of 40 hours per week
• Selected students must have availability to work occasional evenings and Saturdays.
• Physical requirements include standing, sitting, walking, and communicating.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer