Job Description

Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

Background

The ongoing crisis in Myanmar is a complex mix of political and economic crises that is exacerbating, and escalating humanitarian and human development needs and has already placed basic needs of the people at risk. After a decade of strong economic growth, the recent political setbacks coupled with the impact of the global COVID-19 pandemic, threaten Myanmar’s chances of achieving the Sustainable Development Goals (SDGs). A recent UNDP report (April 2021) warns that up to 25 million people (48.2% of the population) may end up below the poverty line by early 2022. These estimates were further confirmed in UNDP’s latest survey that shows that urban poverty will triple, and rural poverty increase by a third. Furthermore, after a period of relative peace, contested ethnic areas— in particular Chin, Kayah, Kachin and Shan states and Sagaing region—have witnessed a resumption in armed conflict. The formal peace process is considered stalled, and 295,000 people have been displaced by insecurity since February 2021, adding to the 370,000 people already displaced by conflict before 2021 (UNOCHA Myanmar Humanitarian Snapshot, December 2021). The consequences of these trends are catastrophic. Major gains over the past 10 years on good governance and economic inclusion are at risk. This context, and the uncertain political situation in Myanmar is driving a simultaneous humanitarian and development crisis that threatens hard-won socio-economic gains.

While meeting critical and immediate humanitarian needs where they appear is vital, these actions must be underpinned by simultaneous efforts to address rapidly growing multi-dimensional vulnerabilities, enhance resilience to shocks, protect development gains and invest in local capacities of civil society as an important agent of change in sustainable development. Furthermore, urgent efforts are needed to protect basic human rights like education, health, work, housing and food, to address exclusion, intergenerational poverty that will further exacerbate the crises. In response to the current context and challenges UNDP has launched a number of initiatives under the “Community First Programme” that aims to enhance resilience of vulnerable communities by working directly at the community level.

Duties and Responsibilities

Scope of Work

The purpose of the position is the execution of the CO HR services in terms of quality and accuracy of work completed. Accurate data entry and presentation of information and client-oriented approach enhances UNDP capability in the HR management.

Summary of Key Functions:

1. Implementation of HR strategies
2. Implementation of HR services
3. Support to staff career management and career development
4. Support to UN-related surveys
5. Support to knowledge building and knowledge sharing

1.Implementation of HR strategies

• Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies.
• Input to the CO business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management.

1. Implements HR services

• Support to preparation of draft job descriptions, vacancy announcements; compiling matrixes, performing functions of Secretary in interview panels.
• Ensures association of positions to chart fields (COAs), provides update of COA information, setting up vendor performing the functions of Admin.HR, Position Administrator (in absence of HR Associate) and Absence Processor in Atlas.
• Tracking of all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments and separations through Atlas.
• Maintenance of the CO staffing table.
• Collection of background information for submissions to the Local CRP.
• Update of the CO rosters.
• Maintenance of proper filing system for HR records and documents.
• Provision of information for cost-recovery bills in Atlas for HR services provided by UNDP to other Agencies.

1. Supports staff performance management and career development

• Support to performance appraisal process
• Provision of background information for drafting Whole Office Learning plan and individual learning plans.

1. Supports conduct of UN-related surveys

• Supports Collection of information for comprehensive and interim local salary, participation in the work of LSSC, hardship and place-to-place surveys.

1. Supports knowledge building and knowledge sharing in the CO

• Participation in the trainings for the operations/projects staff on HR.
• Contribution to knowledge networks and communities of practice.

Institutional Arrangement

Under the guidance of the Operations Manager and direct supervision of HR Analyst, the HR Assistant provides HR services ensuring high quality, accuracy and consistency of work. The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit.

The HR Assistant works in close collaboration with the operations, programme and projects’ staff in the CO and UNDP HQs staff to exchange information and ensure consistent service delivery.

Competencies

Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Thematic Area Name Definition Business Development Human-centered Design

• Ability to develop solutions to problems by involving the human perspective in all steps of the problem-solving process

Business Management Customer Satisfaction/Client Management

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.

Business Management

Communication

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Business Management Change Management

• Ability to prepare, support, and help individuals and teams in designing and implementing organizational change.

Business Management Operations Management

• Ability to effectively plan organize and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner. Knowledge of relevant concepts and mechanisms

Required Skills and Experience

Education

• Secondary education with specialized certification in HR
• University Degree in Business or Public Administration would be desirable, but it is not a requirement.

Experience

• Minimum of 5 years (with high school diploma) or 2 years (with bachelor’s degree) of relevant HR implementation and HR administrative experience is required at the national or international level.

Required skills

• Knowledge of the usage of computers and office software packages (MS Word, Excel, etc) and knowledge in handling of web-based management systems

Desired skills in addition to the competencies covered in the Competencies section:

• Experience in HR administration and operations, including recruitment, position management, staff transactions, HR records and the use of HR information systems
• Experience in supporting performance management, learning and development processes, and preparation/compilation of HR-related information and documentation
• Familiarity with UN/UNDP policies, rules and regulations is highly desirable

Required Language(s):

• Fluency in Myanmar and English is required.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

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