Ultimate Shine Car Wash

Human Resources Generalist / Talent Acquisition

Ultimate Shine Car Wash  •  Morristown, TN / Dunbar, WV (Onsite)  •  2 hours ago
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Job Description

The Human Resource Generalist (HRG) serves as a strategic HR partner and trusted advisor

to site leadership teams across designated geographies. This role provides business-focused,

confidential, and actionable guidance on team member relations, talent management, organizational

development, and team member engagement. Acting as an extension of the leadership team, the

HRG delivers HR strategies that align with operational goals, drives proactive workforce planning

initiatives, and leads efforts to enhance leadership capabilities and team member experiences. This

individual contributor role is critical in promoting organizational effectiveness, championing a high-performance culture, and supporting change management across aligned markets.

HR Business Partnership

  • Partner and consult with site senior leadership teams to deliver HR solutions aligned with
  • business strategy
  • Provide guidance on team member development, organizational structure, workforce planning,
  • and leadership coaching
  • Actively participate as a member of site leadership teams, contributing HR insights on key
  • operational decisions
  • Engage with business leaders to develop a deep understanding of company operations, aligning
  • HR strategies with organizational goals.
  • Assist with workforce planning strategies and retention initiatives to reduce turnover and build
  • bench strength

Talent Acquisition

  • Source, recruit, pre-screen, assess, and present high-quality candidates for open positions
  • Proactively build diverse talent pipelines through job boards, ATS, social channels, team member referrals, networking, and creative sourcing strategies
  • Lead talent review sessions, succession planning, and cross-functional talent discussions with
  • site leadership
  • Compile and distribute key hiring analytics, market data, and sourcing insights to inform hiring strategies
  • Ensure talent acquisition practices reflect and support diversity and inclusion objectives
  • Develop and execute sustainable recruiting campaigns, hiring plans, and employer branding initiatives
  • Conduct candidate experience audits and recommend improvements to drive engagement and retention
  • Represent the organization at job fairs, college recruiting events, and networking functions
  • Maintain accurate documentation and candidate records in ATS and other systems

Employee Relations

  • Provide day-to-day consultation and support on employee relations matters, ensuring fair and
  • consistent application of policies
  • Provide guidance on complex employee relations issues, supporting leaders in resolution and
  • compliance with company policies.
  • Facilitate collaborative problem-solving strategies to address team member concerns and foster
  • a positive work environment
  • Conduct thorough investigations and recommend appropriate corrective actions when
  • necessary

HRIS

  • Oversee HRIS system integrity by ensuring accurate data entry, maintenance, and reporting to
  • support HR functions and compliance
  • Analyze HRIS data to identify trends and provide insights that inform workforce planning,
  • employee engagement, and strategic HR decisions
  • Partner with payroll to ensure HRIS data integrity, supporting precise compensation processing
  • and compliance with pay-related regulations

Field HR & Liaison Support –HR Policy and Compliance

  • Lead the local implementation of HR policies and monitor effectiveness and compliance
  • Ensure managers and team members understand and adhere to HR programs, practices, and
  • regulatory requirements
  • Facilitate team member orientation, training programs, and organizational change initiatives as
  • needed

Cross-Functional HR Projects

  • Manage and/or participate as a project team member on company-wide HR initiatives and
  • continuous improvement projects
  • Support and champion organizational change efforts, acting as a key liaison to field leadership

Additional Responsibilities

  • Serve as a liaison between field teams, HR Field Operations, and Corporate HR to ensure
  • alignment on initiatives and goals
  • Serve as the first point of contact for HR-related matters in the field, acting as a bridge between
  • frontline employees and corporate HR support
  • Administer and support compensation, benefits, and workforce development programs in
  • partnership with corporate HR
  • Administer and monitor leave programs, ensuring compliance with policies and regulations
  • while providing guidance to employees and managers
  • Maintain a strong focus on continuous learning, staying current on HR best practices, legal
  • compliance, and organizational trends
  • Perform other HR-related duties assigned to support operational and strategic needs

Education and Experience

  • Bachelor’s degree in human resources, business administration, or a related field required
  • HR Certification (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred
  • Minimum of 5 years of progressive human resource experience with a strong focus on HR
  • business partnership, employee relations, and talent management
  • Experience supporting multi-site or geographically dispersed teams strongly preferred
  • Demonstrated success in driving HR initiatives in fast-paced operational environments

Knowledge, Skills, and Abilities

  • Strong business acumen and ability to align HR strategies with operational objectives
  • Excellent interpersonal, consultative, and relationship-building skills
  • Proficient in conflict resolution, coaching, and influencing leadership teams
  • Skilled in conducting investigations, managing employee relations issues, and applying sound
  • judgement
  • Deep understanding of employment laws, HR best practices, and organizational development
  • practices
  • Strong organizational, follow-up, and time management skills
  • Ability to work independently while building effective cross-functional relationships
  • Demonstrates deep understanding of HRIS
  • Demonstrates deep understanding of MS Excel and data management
  • Proficient with Microsoft Office Suite, and reporting tools

Physical Requirements:

  • Ability to travel up to 10-20% of the time to support field teams
  • Ability to work flexible hours, including occasional evenings or weekend to support business
  • needs
  • Ability to sit, stand, and work at a computer for extended periods
  • Ability to lift up to 20 pounds occasionally for event or training setup

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in

this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification

to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will

possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this

document are the minimum levels of knowledge, skills, and abilities.

Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable

accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to

participate in the job application or recruitment process, please contact the Human Resources department and

identify the type of accommodation or assistance you are requesting. Do not include any medical or health

information in this email. The Human Resources team will respond to your email promptly.

Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites

all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal

opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by

and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility:

https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

Ultimate Shine Car Wash

About Ultimate Shine Car Wash

Ultimate Shine Car Wash offers quality washes throughout Ohio, Tennessee, Virginia and Western Virginia. Ultimate Shine is committed to providing consistent & quality service, giving back to the community, and exceeding customer expectations. Our car wash sites feature free vacuums and mat cleaners with every wash purchase. We offer unlimited club plans, discounted family plans, and fleet unlimited programs for businesses.

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Morristown, us
Year Founded
2005
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