Job Description

Responsibilities

• Drive employee engagement initiatives, internal events, recognition programs, and internal communications to foster a positive workplace culture, promote company values, and continuously improve employee experience and workplace climate.
• Conduct regular employee check-ins, support conflict resolution, and maintain constructive employee relations while acting as a trusted advisor on people-related matters.
• Manage the full employee lifecycle, performance management, employee development, and related HR documentation.
• Administer HR operations processes, including attendance, leave management, employee benefits, HR records, and employee documentation both internally as with HQ Lituania.
• Be part of payroll process administration and coordinate payroll processes with external providers to ensure accuracy, compliance, and timely execution.
• Maintain accurate employee records, employment contracts, amendments, and legally required documentation in compliance with Chilean labor regulations.
• Ensure compliance with Chilean labor and social security laws, maintain HR policies and procedures, and coordinate with legal advisors and occupational safety providers when required.
• Support workplace safety initiatives, mandatory training, risk prevention activities ( ACHS), and emergency procedures in collaboration with relevant committees and external partners.
• Collaborate with managers and global HR teams to support salary review processes, performance management activities, organizational changes, and talent initiatives aligned with business objectives.
• Maintain HR metrics, dashboards, and reports, providing insights on headcount, turnover, absenteeism, recruitment, and employee engagement to support decision-making.
• Manage and maintain HR systems and employee databases, ensuring data accuracy and integrity ( BUK & DMS System)
• Provide timely and accurate support on HR-related matters, contribute to continuous improvement initiatives, and participate in HR projects that enhance organizational effectiveness and employee experience.

Requirements

• Proven experience in an HR Generalist, People Operations, HRBP, or similar Human Resources role.
• Strong knowledge of Chilean labor and social security legislation.
• Hands-on experience managing the full employee lifecycle.
• Experience supporting payroll administration.
• Experience working with HRIS platforms, preferably BUK, including employee administration, reporting, document management, and HR process automation.
• Experience preparing HR reports, people metrics, and workforce analytics.
• Understanding of workplace safety, occupational health practices, and compliance requirements ( ACHS or similar).
• Strong stakeholder management skills, with the ability to build trusted relationships across different levels of the organization.
• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making capabilities.
• High level of discretion, confidentiality, and professional judgment.
• Proactive, adaptable, and solution-oriented mindset.
• Advanced English proficiency, both written and spoken, with the ability to collaborate effectively with global teams.

Preferred Qualifications

• Experience working in multinational, fast-growing, or technology-driven organizations.
• Experience supporting organizational change, culture initiatives, and employee engagement programs.
• Knowledge of compensation and benefits processes.
• Experience working with external payroll, legal, and occupational health providers.