Job Description

Location: HealthFlex Headquarters - Oakland

Department: Human Resources

Reports to: VP of Human Resources and dotted line to Chief Operations Officer

Schedule: Full Time - Exempt

Remote Work: Will consider hybrid after 90 days

Join a Team That Makes a Difference

At HealthFlex, our people are at the heart of everything we do. We are committed to delivering exceptional care and support to our patients, families, and communities—and that starts with creating an outstanding employee experience. We are seeking a passionate, service-oriented Human Resources Generalist to join our growing People Team and help shape a workplace where employees can thrive.

If you enjoy supporting employees, managing HR operations, administering benefits, and serving as a trusted resource for leaders and team members, we'd love to meet you.

Compensation: The anticipated salary range for this position is $90,000 - $110,000 annually. Actual compensation will be determined based on experience, qualifications, skills, certifications, and internal equity.

Reporting to the Head of People, the Human Resources Generalist is responsible for the administration, communication, and execution of Human Resources programs, policies, and procedures across the employee lifecycle. This role serves as a key resource for employees and managers, ensuring the effective delivery of HR services including benefits and 401(k) administration, HRIS management, employee onboarding, employee transactions, leave of absence administration, employee relations support, and compliance initiatives. The HR Generalist maintains accurate employee records, supports workforce planning and reporting, and helps foster a positive and compliant workplace culture.

Essential Duties and Responsibilities: This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job.

HR Operations & Employee Lifecycle Administration

• Supports daily Human Resources operations, including new hire onboarding, employee status changes, transfers, promotions, terminations, and offboarding activities.
• Maintains employee records and ensures all personnel documentation is accurate, complete, and compliant with federal, state, and organizational requirements.
• Provides day-to-day HR support by responding to employee and manager inquiries regarding policies, procedures, benefits, payroll-related matters, and employment practices.
• Conducts exit interviews and identifies trends and recommendations to improve employee retention and engagement.

HRIS Administration

• Serves as the primary administrator for the Human Resources Information System (HRIS), including employee setup, maintenance, data integrity, employee status changes, organizational updates, and system audits.
• Ensures all employee data is entered, maintained, and updated accurately and timely.
• Generates and analyzes HR reports, metrics, and dashboards to support business and leadership decision-making.
• Identifies opportunities to improve HR processes and workflows through automation, system enhancements, and best practices.

Benefits & 401(k) Administration

• Administers employee benefits programs, including medical, dental, vision, life insurance, disability, wellness, and voluntary benefit offerings.
• Manages benefit enrollments, qualifying life events, employee changes, terminations, and annual open enrollment processes.
• Serves as the primary point of contact for employee benefits questions and issue resolution.
• Coordinates with benefits brokers, carriers, and third-party vendors to ensure effective administration of benefit programs.
• Administers the company's 401(k) retirement plan, including employee enrollments, contribution changes, eligibility tracking, compliance support, and employee education.
• Assists with annual benefits reviews and employee satisfaction assessments related to benefits offerings.

Leave of Absence & Compliance Administration

• Administers and tracks employee leave programs, including FMLA, CFRA, ADA accommodations, workers' compensation, personal leaves, pregnancy disability leave, and other applicable leave programs.
• Serves as a liaison between employees, managers, and third-party administrators regarding leave requests and return-to-work processes.
• Ensures compliance with all federal, state, and local leave regulations and documentation requirements.
• Maintains accurate leave records and reporting.

Employee Engagement & Organizational Support

• In collaboration with the Head of People, supports HR programs including performance management, employee engagement initiatives, training programs, annual compliance training, recognition programs, employee events, and surveys.
• Develops and distributes company-wide HR communications, including announcements, policy updates, and employee newsletters.
• Promotes a positive, inclusive, and employee-focused work environment.
• Partners collaboratively with leaders and stakeholders across the organization to support business objectives and workforce needs.
• Participates in special projects and strategic HR initiatives as assigned.

Requirements

Requirements

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of three (3) years of progressive Human Resources experience required; healthcare experience preferred.
• Experience administering employee benefits, 401(k) plans, HRIS systems (Paylocity is a plus), and leave of absence programs required.
• Experience supporting employee relations matters and conducting workplace investigations preferred.

Knowledge, Skills & Abilities

• Strong knowledge of federal, state, and local employment laws, including FMLA, CFRA, ADA, EEO, wage and hour regulations, and leave of absence administration.
• Knowledge of healthcare regulations and accreditation standards, including CHAP, preferred.
• Demonstrated experience with HRIS administration and employee data management.
• Strong understanding of benefits administration and retirement plan processes.
• Excellent analytical, organizational, and problem-solving skills.
• Advanced proficiency with HR systems, Microsoft Excel, PowerPoint, and reporting tools.
• Strong verbal, written, interpersonal, and presentation skills.
• Ability to manage sensitive and confidential information with discretion and professionalism.
• Demonstrated ability to work independently while managing multiple priorities in a fast-paced environment.
• Strong customer service orientation and commitment to employee support.
• HR certification (PHR, SHRM-CP, SHRM-SCP, or equivalent) preferred.

Physical Requirements & Work Environment

• Prolonged periods of sitting and working at a computer, including frequent use of a keyboard, mouse, and telephone.
• Ability to communicate effectively in person, by telephone, video conference, and email.
• Must be able to occasionally stand, walk, bend, reach, and lift or move items weighing up to 15 pounds.
• Ability to travel occasionally between office locations or attend meetings, training sessions, and company events, as needed.
• Requires visual acuity to review documents, analyze data, and perform work on a computer screen for extended periods.
• Work is typically performed in an office or remote work environment with moderate noise levels.
• May be required to attend employee events, orientation sessions, training programs, or other organizational activities outside of normal business hours on occasion.