Job Description

The Human Resources Generalist supports day-to-day HR operations across the employee lifecycle, including recruiting coordination, onboarding, payroll and HRIS administration, performance management support, employee relations processes, and compliance activities. This role serves as a key partner to HR leadership by ensuring accurate execution of HR processes while supporting employees and managers with day-to-day HR needs. This role is required to be onsite full time in our Huntersville headquarters.

Essential Job Functions

Recruiting & Onboarding Support

• Create and manage job requisitions and positions in HRIS.
• Screen resumes and as assigned, conduct initial phone screens.
• Coordinate and schedule interviews with hiring managers and candidates.
• Prepare interview schedules and manage logistics for onsite interviews.
• Complete onboarding activities in Paylocity to ensure an efficient new hire experience.

HR Operations & Employee Data

• Maintain and update HRIS records, including job changes, promotions, and reporting structures.
• Run recurring HR reports (e.g., headcount, turnover, time-to-fill) across global locations.
• Maintain dashboards and reports to support HR leadership and decision-making.

Benefits Administration

• Assist employees with benefits-related questions and enrollment changes.
• Process qualifying life event (QLE) changes in a timely and accurate manner.
• Perform monthly carrier audits or invoice reconciliations.
• Support open enrollment logistics and employee communications.

Employee Relations Support (Non-Sensitive Matters)

• Respond to routine employee inquiries regarding PTO, company policies, and handbook clarification.
• Assist employees and managers by navigating the performance review process.
• Conduct basic fact-finding for minor employee issues that do not involve legal or high-risk considerations.

Performance & Development Coordination

• Track completion of annual and mid-year performance reviews.
• Coordinate training logistics, including calendars, speakers, and attendance tracking.
• Monitor completion of mandatory training programs (e.g., safety, compliance, and harassment).

Payroll Preparation

• Process bi-weekly payroll, ensuring accuracy and timeliness.
• Enter garnishments, commissions, and bonus payments as required.
• Verify that pay changes are correctly reflected in payroll systems.
• Review employee timecards and follow up with supervisors of hourly team members as needed.
• File required documentation to open or close state payroll tax accounts.

Policy & Compliance Administration

• Manage the annual employee document acknowledgment process.
• Run compliance-related reports (e.g., EEO-1, AAP data) and provide information to external consultants.
• Support workers’ compensation claims administration, including paperwork and basic follow-up.

Culture & Communications Support

• Assist with employee engagement, wellness initiatives, and internal events.
• Draft or support internal HR communications as needed.

Project & Systems Support

• Provide support for HR projects and HRIS/system initiatives as assigned.
• Other duties as assigned.

Requirements

Qualifications

• Bachelor's degree in human resources, Business Administration, or related field preferred.
• 3–5 years of experience in an HR Generalist or HR Operations role with at least 1 year of experience running payroll for at least 100 people
• Must possess understanding of human resources policies and procedures including payroll
• Knowledge of federal and state employments laws required.
• Working knowledge of HR processes including recruiting, onboarding, benefits, payroll, and compliance.
• Experience with HRIS and payroll systems (Paylocity preferred).
• Experience in recruiting or recruiting support preferred
• Experience working in HR supporting both hourly and professional team members
• Strong attention to detail and ability to manage multiple priorities.
• Ability to handle employee information with a high level of confidentiality.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office and HR reporting tools.

Competencies

Demonstrates ownership and accountability, considerable judgment and initiative, and the ability to communicate effectively both written and verbal; lead and influence others effectively; displays strong work ethic and integrity; collaborates cross functionally.

Physical Requirements

Performing the duties of this job regularly involves sitting, standing, walking, hearing/listening, repetitive hand movement, grasping, and reaching. Vision requirements include the ability for close vision, to adjust focus, to color code.

Mental Requirements

This position requires the ability to maintain an appropriate work pace; to comprehend and follow instructions; to read, count and compute; to exercise logic and reasoning; to organize and prioritize; to problem solve; to make decisions; to analyze and interpret data; to multi-task/re-direct and experience numerous interruptions.

Other Requirements

Position may require the occasional on-call or after-hours shift including weekends.

Work Environment

The noise level in the work environment is usually quiet to moderate.

This job description is not designed to cover an exhaustive list of duties. Other duties may be assigned, and activities may change at any time with or without notice.

Safeguard Medical is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Safeguard Medical believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.