Job Description

**NORCAL Ambulance is looking to hire a skilled Human Resources Generalist to join our rapidly growing team!**

Hours: Full Time (Monday - Friday)

Pay: $70,000

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred or
• Minimum of 4 years of HR experience with a strong focus on employee relations and investigations.
• Knowledge of California state and local labor regulations and laws.
• Demonstrated experience in conducting thorough and impartial HR investigations.
• Exceptional interpersonal and communication skills.
• Ability to handle sensitive information with discretion and integrity

Benefits:

• Competitive salary and benefits package.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Opportunities for professional growth within a supportive team environment.
• Work in a value-driven company with a strong emphasis on employee well-being.

Key Responsibilities:

1. Employee Relations:

• Serve as a primary point of contact for employees, addressing queries, concerns, and grievances.
• Foster a positive working environment by proactively identifying and addressing potential sources of conflict or dissatisfaction.
• Provide counsel to supervisors and managers on employee relations matters, ensuring fairness and consistency.

Investigations:

• Conduct thorough, unbiased investigations in response to employee complaints or allegations of policy violations.
• Collaborate with legal and management teams when necessary during investigations.
• Ensure all investigations are timely, compliant with legal requirements, and thoroughly documented.

2. HR Administration:

• Oversee various HR functions such as recruitment, onboarding, benefits administration, and performance evaluations.
• Ensure compliance with federal, state, and local employment laws and regulations.

3.Training and Development:

• Develop and facilitate training programs focused on workplace conduct, conflict resolution, and other pertinent topics.
• Support the professional growth and development of our staff through skill-building initiatives.

4. Reporting & Documentation:

• Maintain meticulous records of employee interactions, investigations, and resolutions.
• Produce regular reports on HR metrics, such as turnover rates, employee satisfaction, and the outcomes of investigations.
• **Other duties as assigned

NORCAL Ambulance is the premier leader for medical transportation in Northern California. A locally owned, private company, we partner with hospitals and healthcare systems throughout Northern California, providing a complete solution for medical transportation needs–both critical and routine. Our way is the NORCAL way, where we take pride in prioritizing our team, providing phenomenal customer experience, strive for excellence, value safety without compromise and celebrate diversity in the workplace

Requirements

Skills:

• Oral & Written Communication Customer Service/Relations Self Motivated
• Computer Literacy Math Aptitude Reading
• Technical Communication Diplomacy Organization
• Presentation Time Management Strong Work Ethic
• Attention to Detail Confidentiality Problem Solving Skills

Education/Experience:

• High school diploma or general education degree (GED), Bachelors degree preferred but not required.
• Possess a valid CA Drivers License