Job Description

General Purpose

Responsible for performing HR-related responsibilities on a professional level and works closely with other members of the team supporting the overall mission of the organization. This position carries out responsibilities in the following functional areas: onboarding/offboarding, benefits administration and compliance, employee support and communication, data management and reporting, and other similar duties. This role oversees employee relations, performance management, talent development, engagement initiatives, and HR operations to maintain a productive, inclusive, and high-performing workforce.

Essential Duties and Responsibilities

• Compliance & Policy Management: Ensure benefits programs comply with federal, state, and local laws (e.g., ERISA, ACA, FMLA, COBRA, HIPAA); Maintain accurate plan documents, summaries, and required regulatory filings; Generate reporting summaries as requested; Coordinate annual nondiscrimination testing for retirement and health plans when required.
• Benefits administration Oversee the administration of employee benefits, such as health, dental, vision, and retirement plans, including managing enrollment and vendor relationships. Provide training for new employees to understand their benefits. Manage ADP Payroll Portal and other third party software to track employee activity and send benefit packages, make necessary changes and updates.
• Budgeting and strategy Collaborate with company senior management on overall company direction and strategy, workforce planning, and budget structure when developing programs and initiatives.
• Employee Relations:
  • Provide guidance to employees on how benefits relate to workplace concerns, accommodations, and well-being; Support HR and managers in resolving employee issues influenced by benefits (e.g., leave disputes, accommodations, claim challenges). Assist in handling sensitive cases involving medical leaves, disability, or return-to-work situations; Promote a positive employee experience by ensuring fair treatment and clear communication around benefit-related decisions. Serve as an advocate for employee benefits while promoting company standards.
  • Serve as a trusted advisor to employees and managers on workplace issues, conflict resolution, and policy interpretation. Conduct impartial investigations related to performance, conduct, or complaints. Ensure consistent and fair application of HR policies and procedures. Support employee well-being, engagement, and retention through proactive communication and problem solving.
    
• Benefit Program Design and Strategy Design, implement, and administer compensation and benefits programs, including salary and compensation programs (structures, incentive plans, and job evaluation systems); Analyze market trends and benchmarking data to keep the benefits competitive; Recommend improvements and/or new benefit offerings based on workforce needs.
• Vendor & Plan Administration: Actively participate in building relationships with insurance carriers, brokers, and benefits vendors; Negotiate contracts, renewals, and pricing and present for proper approval to management; Oversee enrollment processes and resolve vendor-related issues.
• Market analysis Analyze compensation and benefits data to benchmark against the market, identify trends, and make recommendations to ensure the organization remains competitive.
• Audits Conduct internal audits to ensure compliance and cost-effectiveness of programs. Participate in external audits by providing required documentation in timely manner.
• Payroll management Manage payroll processing and ensure accuracy and timeliness. Work alongside other members of the team to ensure timely and accurate submission of payroll runs.
• Other duties and projects as assigned

Supervisory Responsibilities

• None

Education/Experience Required

• Bachelor’s degree or higher is required

• 5+ years of experience in progressively responsible human resource roles

• SHRM/PHR/SPHR certification preferred

• Proficiency of HRIS systems (previous experience with ADP is preferred)

Required Skills/Abilities Necessary:

• Excellent interpersonal, verbal and written communication skills
• Strong analytical and problem-solving skills.
• Self-motivation, organizational skills and ability to prioritize ongoing projects.
• Ability to act with integrity, professionalism, and confidentiality
• Thorough knowledge of employment-related laws and regulations.

Physical Demands/Requirements

• While performing the duties of this job, the employee is regularly required to sit.

• The employee is occasionally required to stand and walk.

• The employee must be able to occasionally lift and/or move up to 25 pounds.

Work Environment

• Standard office environment of moderate noise level.
• Minimal local travel up to 5-10% between the offices.

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