Job Description

Level: Experienced
Job Location: Main Campus - Baltimore, MD 21229
Position Type: Full TimeEducation
Level: Bachelor Degree
Salary Range: $45,000.00 - $55,000.00 Salary/year
Travel Percentage: Up to 10%
Job Shift: Daytime
Job Category: Human ResourcesHuman Resources Generalist
📍 Baltimore, Maryland
💰 $45,000 to $55,000 annual salary
🕒 Full-Time | Monday–Friday | 8:30 AM – 4:30 PM
🚗 Travel: Up to 10%
Building an Exceptional Workforce. Supporting People. Strengthening Our Mission.
About Us
CarePoint Response, Inc. (CPR) is Baltimore's comprehensive behavioral health crisis response system. Since 1992, we have provided compassionate, evidence-based behavioral health services to individuals experiencing mental health and substance use challenges.
Our mission is to provide timely, effective, and person-centered behavioral health crisis response services in the least restrictive environment. Through crisis intervention, mobile response, withdrawal management, crisis stabilization, residential services, and community-based care, we help individuals and families find hope during life's most challenging moments.
Program Overview
The Human Resources Department partners with leaders across the organization to recruit, develop, and retain a talented workforce dedicated to CarePoint Response's mission. The department supports every stage of the employee lifecycle—from recruitment and onboarding to employee relations, compliance, performance management, benefits administration, and workforce planning.
Our HR team is committed to delivering exceptional customer service while fostering a culture of collaboration, accountability, growth, and continuous improvement.
The Opportunity
CarePoint Response is seeking a motivated and detail-oriented Human Resources Generalist to support a wide range of human resources functions in a fast-paced, mission-driven healthcare environment.
The Human Resources Generalist will partner with leaders across the organization to recruit and onboard top talent, maintain compliance with employment laws and organizational policies, administer HR systems, coordinate employee lifecycle processes, and support workforce planning initiatives.
This position is ideal for an HR professional who enjoys balancing strategic priorities with day-to-day operational excellence while making a meaningful impact on employees and the communities we serve.
What You'll Do
Talent Acquisition & Workforce Planning
- Lead recruitment efforts by developing job postings, sourcing candidates, coordinating interviews, and supporting hiring managers throughout the recruitment process.
- Manage pre-employment and onboarding activities, including background checks, health screenings, drug testing, orientation, and new hire documentation.
- Support workforce planning initiatives and position management within Paycom.
Human Resources Operations
- Maintain employee records and HRIS data with accuracy and confidentiality.
- Assist with payroll, benefits administration, leave management, licensing, certifications, and HR reporting.
- Manage employee offboarding and separation processes.
- Support workers' compensation administration and related documentation.
Compliance & Employee Support
- Ensure compliance with federal, state, and local employment laws and organizational policies.
- Maintain labor law postings, personnel files, compliance documentation, and audit readiness.
- Provide guidance and support to managers and employees regarding HR policies and procedures.
- Assist with HR training and organizational initiatives as assigned.
Systems & Continuous Improvement
- Support the administration and optimization of Paycom and other HR technology platforms.
- Prepare HR reports, workforce analytics, and key performance indicators.
- Participate in special projects and initiatives designed to improve HR processes and employee experience.

Qualifications

Qualifications
Education
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, Public Administration, or a related field preferred.
Experience
- Minimum of two (2) years of Human Resources experience required.
- Experience in a Human Resources Generalist role supporting multiple functional areas preferred.
- Nonprofit or healthcare experience preferred.
- Experience with Paycom or similar Human Resource Information Systems (HRIS) preferred.
Skills & Competencies
- Strong knowledge of employment laws and HR best practices.
- Excellent organizational, communication, and customer service skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Strong analytical and problem-solving abilities.
- High level of professionalism and discretion when handling confidential information.
- Proficiency with Microsoft Office Suite and HR technology systems.
Why Join CarePoint Response?
🏥 Comprehensive Benefits Package: Our benefits package includes 100% employer-paid healthcare premiums for most available medical plans, providing substantial savings and comprehensive coverage for employees. Additional benefits include Dental, Vision, Life Insurance, Long-Term Disability (LTD), a 403(b) Retirement Plan, and generous Vacation, Sick, Personal, and Holiday Leave.
💼 403(b) Retirement Plan
🌴 Generous Paid Time Off
📚 Professional Development & Career Growth Opportunities
🤝 Collaborative, Mission-Driven Team Environment
💙 Make a Meaningful Impact on the Employees Who Care for Our Community
Help Build the Team That Changes Lives
Behind every exceptional behavioral health program is a dedicated workforce. As a Human Resources Generalist, you'll play a vital role in attracting, supporting, and developing the people who make CarePoint Response's mission possible.
👉 Apply today and become part of the CarePoint Response team!