Job Description
POSITION SUMMARY
The Human Resources Executive is responsible for supporting the full spectrum of Human Resources functions across the resort, ensuring the effective delivery of HR services that contribute to an engaged workforce and positive associate experience. This role serves as a key HR partner to department leaders and associates, providing support in recruitment, onboarding, employee relations, performance management, learning and development, payroll administration, compliance, and personnel administration.
The HR Executive plays an important role in fostering a positive workplace culture, ensuring compliance with employment legislation and company policies, and supporting the resort's people strategy and operational objectives. This position requires strong interpersonal skills, professionalism, confidentiality, attention to detail, and the ability to effectively manage multiple priorities in a dynamic hospitality environment.
KEY RESPONSIBILITIES
- Human Resources Operations & Administration
- Support the day-to-day operations of the Human Resources department and ensure efficient delivery of HR services.
- Maintain accurate employee records, personnel files, contracts, and employment documentation.
- Prepare HR correspondence, letters, reports, and employee-related documentation.
- Ensure all employee information is maintained in accordance with company policies and legal requirements.
- Maintain HR databases, filing systems, and reporting requirements.
- Process employee lifecycle transactions including appointments, transfers, promotions, salary changes, and separations.
- Support monthly HR reporting and workforce analytics as required.
- Maintain confidentiality and security of all employee information and company records.
- Associate Relations & Employee Engagement
- Serve as a primary point of contact for associates on HR-related matters.
- Provide guidance and support on HR policies, procedures, and employee benefits.
- Assist in managing employee relations matters and facilitate the resolution of workplace concerns.
- Support disciplinary, grievance, and investigation processes in partnership with HR leadership.
- Coordinate employee engagement, recognition, wellness, and culture initiatives.
- Promote a positive, inclusive, and respectful workplace environment.
- Foster strong working relationships with associates and leaders across all departments.
- Payroll & Benefits Administration
- Assist with payroll preparation and ensure timely submission of payroll documentation.
- Maintain accurate attendance, leave, and employee records.
- Process employee status changes impacting payroll and benefits administration.
- Support associates with payroll and benefits-related inquiries.
- Work closely with Finance to ensure payroll accuracy and compliance.
- Compliance & Policy Administration
- Ensure compliance with employment legislation, company policies, and Marriott standards.
- Monitor HR practices to ensure fair, consistent, and legally compliant processes.
- Support internal audits and compliance reviews.
- Assist in implementing and communicating HR policies and procedures.
- Maintain required statutory and employment-related documentation.
- Business Partnership & Communication
- Build strong partnerships with department leaders to support business objectives.
- Provide HR guidance and administrative support to operational teams.
- Participate in projects and initiatives that support organizational effectiveness.
- Support organizational change, employee communications, and people initiatives.
- Collaborate with cross-functional teams to deliver excellent associate experiences.
- Service Excellence & Professional Standards
- Deliver responsive, professional, and customer-focused HR support.
- Maintain a high standard of professionalism, integrity, and confidentiality.
- Demonstrate strong organizational and problem-solving skills.
- Represent Marriott's values, culture, and service philosophy in all interactions.
- Contribute positively to the resort's culture and associate experience.
OUR BENEFITS
- Exclusive staff discounts on hotel accommodation and food & beverage across all Marriott International properties for you, your family, and friends.
- Employment with a globally recognized hospitality brand committed to diversity, inclusion, and equal opportunity.
- Duty meals provided.
- Prorated unused sick leave paid out at year end.
- Medical and Life Insurance benefits
- Opportunities for career advancement within Marriott International globally.
QUALIFICATIONS AND EXPERIENCE
- Diploma or Degree in Human Resources, Business Administration, Hospitality Management, Management, or a related discipline.
- Minimum of 2 years of Human Resources, Administration, Recruitment, Payroll, or related work experience.
- Previous experience in a hotel, resort, hospitality, or service-based environment is an advantage.
- Knowledge of recruitment, onboarding, personnel administration, and employment documentation processes.
- Understanding of HR practices, employment legislation, and confidentiality requirements.
- Strong organizational skills with excellent attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Strong interpersonal skills and ability to build positive working relationships at all levels.
- Ability to work independently, prioritize tasks, and manage multiple responsibilities effectively.
- Highly motivated with a commitment to service excellence, professionalism, and continuous improvement.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
