New Castle Hotels & Resorts

Human Resources Director

New Castle Hotels & Resorts  •  Ridgefield, CT (Onsite)  •  2 days ago
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Job Description

Human Resources Director

The Human Resources Director is responsible for developing and executing human resources strategy in support of the overall business plan and strategic direction of the organization. This includes areas such as talent management, organizational development, employee engagement, performance management, compliance, and culture.

This role serves as a key advisor to senior leadership and ensures HR practices align with business goals and regulatory requirements in the United States.

Key Responsibilities:

Strategic Leadership

  • Develop and implement HR strategies aligned with organizational goals
  • Partner with executive leadership on workforce planning and organizational design
  • Drive initiatives that promote a strong company culture and employee engagement

Talent Management & Development

  • Oversee recruitment, onboarding, and retention strategies
  • Lead performance management and succession planning processes
  • Design leadership development and training programs

Employee Relations

  • Provide guidance on employee relations issues and conflict resolution
  • Promote a positive, inclusive, and respectful workplace
  • Ensure consistent application of company policies

Compensation & Benefits

  • Manage and evaluate compensation structures and benefit programs
  • Ensure competitiveness and compliance with U.S. labor standards

Compliance & Risk Management

  • Ensure compliance with federal, state, and local employment laws (e.g., FLSA, EEOC, FMLA)
  • Maintain HR policies, procedures, and reporting standards
  • Oversee audits, investigations, and regulatory requirements

HR Operations

  • Implement HR systems, analytics, and reporting tools
  • Monitor key HR metrics and provide insights to leadership

Job Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 8–12+ years of progressive HR experience, including leadership roles
  • Strong knowledge of U.S. labor laws and HR best practices
  • Proven experience partnering with senior leadership
  • Excellent communication, leadership, and decision-making skills
  • Previous hotel experience is also preferred as is the ability to work with various hotel HR related software programs.
  • Prior payroll and/or accounting experience can be a plus.
  • Verbal and written English language proficiency is required, with a second language helpful.
  • You must be effective in handling multiple tasks/challenges in the workplace, finding or implementing proper solutions on a timely basis.
  • Physical requirements include the ability to occasionally work long hours; light work, i.e. exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects; the ability to work under variable temperatures and noise levels; the ability to see details; the ability to bend, stretch, twist or reach with your body and arms; and the ability to walk or stand for extended period of time, moving safely and efficiently around the hotel property.
New Castle Hotels & Resorts

About New Castle Hotels & Resorts

For 40+ years, New Castle Hotels & Resorts has operated upscale properties in the United States and Canada. A preferred manager for Marriott, Hilton and Choice brands for both full-service and select-service hotels, New Castle also manages a number of unique, independent properties with strong one-of-a-kind identities.

With its excellent performance record in the management and or construction of over 80 hotels since inception in 1980, New Castle is a highly regarded choice among hotel operators. It has consistently proven its ability to improve performance at or turn around hotels by combining key marketing and management strategies with financial initiatives.

A privately owned company, New Castle offers its management expertise to owners and investors seeking to enhance investment returns.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
CT, Ridgefield
Year Founded
Unknown
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