Job Description

Overview:

Human Resources Associate (Team Services Office)

Job Type: Seasonal

Pay Rate: $14/hr.

Category: Administrative

Location: Six Flags Fiesta Texas in San Antonio, Texas

WHAT WE PROVIDE:

This is an entry level seasonal position at Six Flags Fiesta Texas, in San Antonio, TX.  It features a competitive hourly rate of $14 with perks such as:  Free entry  to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discounts on merchandise for all employees, flexible scheduling and daily pay available through Dayforce Wallet.

Responsibilities

Do you thrive in a fast-paced environment where helping people is the top priority? As a key member of the Team Service Office (TSO), you’ll be at the heart of creating a positive work experience for every team member in the park. From resolving day-to-day concerns to celebrating outstanding team performance, your role is all about supporting our people and fostering a welcoming, respectful, and fun work culture. You’ll be the go-to person for answering questions, solving issues, and helping team members feel heard and valued. You’ll support core HR functions, help maintain organization across multiple platforms, and contribute to a safe, smooth, and enjoyable working environment for everyone.

HOW YOU WILL DO IT:

• Provide hands-on support by resolving employee questions, concerns, and issues with care and professionalism
• Utilize HR systems such as  ARS, DayForce , and UKG  to manage team member information accurately and efficiently
• Be the first friendly voice when answering calls, offering courteous and prompt assistance
• Track and counsel team members on attendance, punctuality, and company policies
• Lead the way in celebrating team success through the Team Six Reward Program
• Be a role model by enforcing  Grooming, Guest First, and Safety Standards
• Assist in other HR areas like Employment & Recruiting, Administration, and Wardrobe
• Keep employee files up to date and organized through electronic filing
• Maintain a clean and welcoming Team Service Office environment
• Take on other tasks as needed to help support the team and park operations

Qualifications

• Must be 18 years of age or older
• Must have weekend availability
• Comfortable working a flexible schedule including late nights, weekends, and holidays
• Enthusiastic, friendly, and passionate about helping others
• Strong  problem-solving, communication, and leadership skills
• Self-starter who manages time well and follows up consistently
• Willingness to learn HR procedures and systems quickly
• Ability to coach and engage with team members of all ages

OTHER NOTES:

• Reports to the TSO Supervisor
• All other duties assigned or necessary to support the park as a whole