Job Description

Ojo Spa Resorts is hiring a dynamic and detail-oriented Human Resources Coordinator to join our thriving HR Department at Ojo Caliente Mineral Springs Resort & Spa.

Elevate Your Career in a Serene and Supportive Environment

Are you ready to grow your HR career in a collaborative and purpose-driven workplace? At Ojo Caliente Mineral Springs Resort & Spa, nestled in New Mexico’s stunning high desert, we invite you to help us deliver exceptional employee experiences that directly support our mission of genuinely gracious hospitality.

Why Work with Us?

We’re more than just a workplace, we’re a wellness-centered, employee-first resort destination. Our beautiful property features natural mineral springs with centuries-old healing traditions and provides the perfect backdrop for both personal and professional renewal.

What sets us apart?

• A people-focused culture that values teamwork, growth, and integrity
• Competitive compensation and benefits
• A chance to work in a high-impact HR role supporting 350+ team members across two award-winning resort locations

Join a company that truly invests in employee development and fosters a culture of appreciation and respect.

Our Core Values

Accountability ~ Authenticity ~ Diversity ~ Excellence ~ Gratitude ~ Happiness ~ Integrity ~ Mindfulness ~ Respect ~ Teamwork

Join us in fulfilling our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs.

Reporting to the Director of Human Resources, the Human Resources Coordinator provides key HR support to both Ojo Caliente and Ojo Santa Fe locations, ensuring consistent HR practices and exceptional service to our GMs, leaders, and team members.

This is a fantastic opportunity to gain hands-on HR experience in a variety of HR functions, while being part of a high-performing, fun-loving, and mission-aligned HR team.

Key Responsibilities

Talent Acquisition & Recruitment Support

• Post and update job listings to attract top-tier talent
• Conduct pre-screening interviews and coordinate interview logistics
• Perform reference and background checks in compliance with FCRA regulations
• Support employer branding at job fairs and hiring events

Onboarding & Orientation

• Coordinate seamless onboarding experiences by preparing offer letters, scheduling orientations, and organizing new hire paperwork
• Manage name badge and business card orders
• Maintain the uniform room and ensure efficient inventory control
• Create and maintain employee files (digital and physical)

HRIS & Data Management

• Ensure timely and accurate data entry in HR systems and spreadsheets
• Maintain up-to-date and compliant personnel files in both digital and physical formats
• Organize and file a variety of sensitive HR documents, including disciplinary actions and employment status changes

Benefits Administration

• Support enrollment, changes, and terminations for health, dental, vision, and 401k
• Educate and assist employees with benefit questions
• Help coordinate Open Enrollment and 401k outreach
• Track eligibility for hourly employees
• Support recognition programs like Ojo Bucks

Training & Development

• Assist with the coordination of employee training programs and new hire orientation sessions

Compliance & Documentation

• Help maintain up-to-date HR policies and procedures
• Prepare reports and support HR audits

Employee Engagement & Culture

• Assist with HR projects that foster employee connection and retention
• Coordinate employee recognition events, culture-building activities, and team appreciation

Requirements

• Minimum 1 year of HR experience preferred (hospitality a plus)
• Associate’s degree preferred
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); comfortable navigating databases, digital file systems, and HRIS platforms
• HRIS system knowledge a plus
• Bilingual (English/Spanish) a plus
• SHRM-CP or SHRM-SCP certification a plus
• Familiarity with HRIS systems; Paylocity experience preferred
• Knowledge of HR laws and compliance standards
• Strong communication and organizational skills
• Adaptable, proactive, and highly detail-oriented
• Ability to maintain confidentiality and handle sensitive information

Ojo Spa Resorts Discounts and Perks:

Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

• Mission based company with values you can trust
• Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
• Employee Assistance Program (EAP)
• Paid Sick Time
• Paid Time Off
• Ongoing training to build critical skills for current and future roles
• Numerous Growth & Developmental Opportunities
• Competitive Compensation
• Discounted Employee Lunch
• Free Lunch/Dinner on Thanksgiving & Christmas
• Employee Appreciation Lunches
• Above and Beyond Awards - Ojo Bucks
• Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
• 40% off Spa Treatments (includes private pools and private Ojitos)
• 40% off at the Restaurants
• 20% off at the Gift Shops
• Discounted Lodging Rate
• Hiking Trails

Ojo Santa Fe Gym, Puppy Patch, Chicken, Temazcal Renewal Ceremony (if space available).

Ojo Caliente Yoga Workshops (if space available) & Monthly Birthday Treats.

Ojo Caliente Mineral Springs Resort & Spa is conveniently located near several vibrant cities and towns, making it easily accessible for candidates like you. Check out the distances below and see how close we are to some popular destinations:

• Only 25 miles away from Espanola, NM.
• Abiquiu, NM, is located only 31 miles away from our resort.
• Pojoaque, NM, is conveniently located just 34 miles away.
• Taos, NM, is a short 40-mile drive from Ojo Caliente.
• Los Alamos, NM, is just 42 miles away.
• Santa Fe is 50 miles away.

If you thrive in a fast-paced environment and love helping others succeed, this opportunity is for you.

Join Ojo Spa Resorts and be part of something truly meaningful.