Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Human Resources Coordinator, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Coordinate talent acquisition: Support sourcing, screening, interviews, selection, and onboarding across hotel departments.
• Manage recruitment channels: Liaise with agencies, schools, colleges, universities, and job portals.
• Coordinate job advertisements: Ensure vacancies are posted accurately and on time.
• Support onboarding and offboarding: Prepare joining and separation documents and complete required checklists.
• Maintain HR records: Keep Team Member files, employment records, and HR databases accurate and confidential.
• Manage HR systems: Update Team Member information and maintain accurate HR data.
• Support payroll administration: Assist with payroll processing, salary changes, deductions, and monthly closing.
• Manage attendance records: Maintain attendance and leave records and provide accurate data for payroll.
• Administer compensation & benefits: Support salary, benefits, pension, and insurance administration.
• Process Team Member movements: Prepare documentation for confirmations, promotions, transfers, salary changes, and resignations.
• Monitor manning and headcount: Maintain headcount records and prepare monthly manning reports.
• Support visa and work permits: Assist with applications, renewals, and required documentation.
• Support Team Member relations: Respond to HR enquiries and provide day-to-day Team Member support.
• Support Team Member engagement: Assist with activities, recognition programs, meetings, and engagement initiatives.
• Ensure HR compliance: Support compliance with hotel policies, company standards, and applicable regulations.
• Maintain confidentiality: Protect Team Member, payroll, and HR information.
• Support policies and procedures: Promote awareness of hotel rules, policies, security, and emergency procedures.
• Prepare HR reports: Compile recruitment, headcount, attendance, payroll, and HR reports.
• Collaborate across departments: Coordinate with department leaders and Team Members on HR requirements.
• Support continuous improvement: Assist with HR projects, process improvements, and Team Member experience initiatives.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

The following capabilities and qualifications would be advantageous:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• 1–2 years of experience in Human Resources, preferably within the hospitality industry.
• Good command of written and spoken English.
• Good communication and interpersonal skills.
• Strong organizational and coordination skills.
• Good knowledge of recruitment, payroll, attendance, and benefits administration.
• Ability to maintain accurate Team Member records and documentation.
• Ability to handle confidential information professionally while maintaining a positive attitude and building strong relationships with Team Members.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.