Job Description

To manage foreign worker documentation, permits, renewals, welfare, and related government requirements, ensuring compliance with applicable procedures and timely coordination with internal teams and external agencies.

• Manage visa and work permit applications, renewals, and follow-ups with Immigration. Ensure workers’ permits and visas remain valid and begin renewal processes at least four months before permit expiry.
• Purchase FOMEMA medical examination forms and coordinate medical appointments.
• Apply for foreign worker compensation insurance and assist with claims.
• Prepare resignation and exit documents, including Check Out Memos (COM) and Security Bond documents. Submit required documents to Immigration and notify JTK of resignations.
• Report foreign worker accidents to JTK within 10 days and assist with related insurance claims.
• Prepare contract extension appraisals and renewal documents. Discuss renewal decisions with the HR Manager and submit the required applications.
• Scan and rename passport documents for renewal applications.
• Apply for Special Passes at Immigration when required.
• Coordinate worker repatriation, advise supervisors on workers’ final working days, arrange flights, and organise transport from Johor Bahru to KLIA.
• Prepare and manage documentation for foreign worker recruitment and other government requirements.
• Liaise with agents, FWCMS, Immigration, JTK, and KDN on applications, worker arrivals, and clearances.
• Maintain accurate foreign worker records and databases in hard copy and digital formats, keeping electronic files organized in the designated shared drive.
• Manage workers’ dormitories and conduct regular audits.
• Support the HR Manager with inquiries about foreign worker discipline, grievances, and workplace counselling.
• Assist with investigations involving foreign workers as required.

1. Diploma/bachelor’s degree in business administration or a related field.
2. Minimum 3 to 5 years of relevant working experience.
3. Computer literate with proficiency in Microsoft Office applications.
4. Good communication and interpersonal skills.