Job Description

The Human Resources Coordinator supports the day-to-day operations of the Distribution Center Human Resources department by providing administrative, recruiting, onboarding, employee relations, payroll, benefits, and compliance support. This position serves as a trusted resource for associates and leaders while ensuring HR processes are completed accurately, efficiently, and in compliance with company policies and employment laws. The HR Coordinator works closely with the HR Manager to help create a positive, engaging, and compliant workplace that supports the organization's operational and strategic objectives.

Essential Duties and Responsibilities

Recruiting & Staffing

• Coordinate hourly recruiting efforts for the distribution center positions.
• Schedule interviews, hiring events, and pre-employment appointments.
• Maintain applicant tracking systems and candidate records.
• Coordinate background checks, drug screenings, and employment eligibility verification.
• Communicate with staffing agencies regarding workforce needs.
• Coordinate orientation scheduling and new hire preparation.
• Assist with monitoring staffing levels and provide recruiting updates to the HR Manager.

New Hire Onboarding

• Conduct new hire orientation.
• Complete I-9 verification and employment documentation.
• Process new hires into Workday.
• Prepare employee badges, lockers, and onboarding materials.
• Ensure completion of required compliance training.
• Assist with tracking onboarding progress through the first 90 days.

Employee Relations

• Serve as a point of contact for employee questions regarding company policies, benefits, attendance, payroll, and general HR matters.
• Assist in resolving employee concerns while escalating complex issues to the HR Manager.
• Maintain confidentiality regarding employee information and investigations.
• Support employee recognition and engagement programs.
• Assist with communication of company initiatives and policy updates.

Attendance & Leave Administration

• Monitor attendance and timekeeping records.
• Assist supervisors with attendance policy administration.
• Coordinate with HR Manager and Benefits Director to ensure accurate leave tracking.
• Maintain attendance reports for leadership.

Payroll Support

• Review employee time records for accuracy.
• Assist with payroll corrections and adjustments.
• Investigate payroll discrepancies.
• Ensure payroll documentation is completed timely.

Administration of Benefits

• Assist employees with benefits enrollment questions.
• Assist in coordination of open enrollment activities.
• Maintain benefits documentation.
• Communicate benefits resources to associates.

HR Administration

• Maintain employee personnel files.
• Ensure HR records comply with company retention requirements.
• Prepare employment verification requests
• Maintain HR metrics and reports (overtime tracking, daily labor hours usage, departmental headcount, special projects and initiatives).
• Order HR supplies and maintain department inventory.

Employee Engagement

• Assist in planning employee appreciation events.
• Assist in coordinating service awards and recognition programs.
• Support wellness initiatives.
• Promote company culture and employee engagement activities.
• Help organize community outreach and volunteer events.

Compliance

• Ensure compliance with:
• Federal employment laws
• State employment laws
• Company policies
• OSHA regulations
• Wage and hour regulations
• Equal Employment Opportunity requirements
• Maintain required labor law postings.
• Assist with audits and compliance reviews.
• Support recordkeeping for government reporting.

Training Support

• Assist with coordinating employee training sessions.
• Track required certifications.
• Maintain training records.
• Assist with new supervisor training.

Safety Support

• Assist with workers' compensation paperwork.
• Assist with coordination of post-accident documentation.
• Maintain OSHA logs as assigned.
• Support safety committee meetings.
• Assist with return-to-work coordination.

Reporting & Analytics

Prepare and maintain reports including:

• Headcount
• Turnover
• Attendance
• Open positions
• Recruiting metrics
• New hire retention
• Overtime trends
• Training completion
• Employee engagement metrics

Additional Responsibilities

• Support HR investigations through documentation and interview scheduling.
• Assist HR Manager with corrective action documentation.
• Participate in HR projects and process improvement initiatives.
• Crosstrain with other HR team members.
• Perform additional duties as assigned by the HR Manager or HR Sr. Manager

Required Qualifications

Education

• Associate's degree in Human Resources, Business Administration, or a related field required; equivalent combination of education and relevant experience may be considered.

• Bachelor's degree preferred.

Experience

• 2–4 years of Human Resources experience.
• Experience in manufacturing, warehouse, retail distribution, or logistics environments preferred.
• Experience with high-volume recruiting preferred.

Knowledge, Skills & Abilities

• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to manage multiple priorities simultaneously.
• High attention to detail and accuracy.
• Ability to maintain strict confidentiality.
• Strong problem-solving skills.
• Ability to work independently while supporting a team environment.
• Professional judgment and discretion.
• Strong interpersonal skills with employees at all organizational levels.

Technical Skills

Experience with:

• Microsoft Office Suite
• Excel
• Outlook
• Word
• PowerPoint
• Human Resource Information Systems (HRIS)
• Payroll systems
• Applicant Tracking Systems (ATS)
• Timekeeping systems (e.g., UKG, Kronos, ADP, Workday, Celergo, or similar)

Physical Requirements

• Ability to sit or stand for extended periods.
• Frequent walking throughout a large distribution center.
• Ability to lift up to 25 pounds occasionally.
• Ability to conduct orientation and training sessions.
• Ability to work in both office and warehouse environments.
• Ability to travel between distribution center departments as needed.

Work Environment

• Fast-paced warehouse and office environment.
• Frequent interaction with hourly associates and operational leadership.
• Occasional exposure to warehouse equipment and varying temperatures.
• May require occasional overtime, weekends, or flexible scheduling to support business needs.

Key Competencies

• Customer Focus
• Integrity & Confidentiality
• Accountability
• Teamwork
• Communication
• Adaptability
• Initiative
• Attention to Detail
• Organization
• Problem Solving
• Relationship Building
• Conflict Resolution
• Time Management
• Professionalism