Job Description

• Coordinate recruitment activities, including job postings, candidate screening, interview scheduling and hiring documentation.
• Partner with hiring managers and staffing agencies to support hiring needs and deliver a positive candidate experience.
• Maintain recruitment records, candidate tracking tools and hiring metrics.

• Coordinate onboarding activities, including offer letters, new hire documentation, system access, equipment, badges and orientation.
• Partner with cross-functional teams to ensure first-day readiness and a positive onboarding experience.
• Coordinate offboarding activities, including documentation, asset recovery, exit processes and system access removal.

• Serve as a point of contact for employee and manager inquiries regarding HR policies, procedures and programs.
• Process employee data changes and maintain accurate employee records.
• Support employee relations activities, investigations, employee engagement initiatives and HR programs.
• Administer employee referral and other HR programs.

• Maintain employee records and personnel files in accordance with company policies and record retention requirements.
• Prepare and maintain HR reports and workforce metrics, including headcount, attendance, turnover, and recruitment activity.
• Support audits, compliance activities, and adherence to company policies and employment regulations.
• Coordinate training programs, maintain training records, and support payroll and timekeeping administration.
• Identify opportunities to improve HR processes and administrative efficiency.

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.  HR certifications (PHR, SHRM-CP, or equivalent) are an asset.
• Minimum 3 years of Human Resources experience, including recruitment, onboarding/offboarding, employee relations, HR administration, and compliance.
• Demonstrated ability to independently manage multiple HR processes and priorities with minimal supervision in a fast-paced environment.
• Working knowledge of employment practices, employee lifecycle administration, HR systems and confidentiality requirements.
• Experience with HRIS platforms (ADP preferred), applicant tracking systems, timekeeping systems and Microsoft Office applications.
• Strong organizational, communication, problem-solving and decision-making skills.
• Ability to handle sensitive and confidential information with professionalism, discretion and sound judgement.
• Adaptable, resourceful and resilient, with the ability to navigate changing priorities in a dynamic environment.
• Additional language skills, such as Vietnamese or Mandarin, are considered an asset.