Job Description

Join Our HR Team: At Cheeca Lodge & Spa in Islamorada, we are seeking an HR Coordinator dedicated to maintaining a positive and productive workplace. This role requires a proactive approach in handling daily HR responsibilities, supporting team members, and ensuring compliance with HR policies and procedures.

Key Responsibilities:

• Communication:

  • Foster a welcoming environment by greeting and assisting team members and candidates warmly.
  • Respond promptly and effectively to inquiries, ensuring team member and candidate satisfaction.
  • Assist with HR Team in handling phone calls and resolving inquiries.
  • Maintain consistent communication with other departments regarding HR matters such as new hire statuses and training schedules.

• Human Resources:

  • Manage the employee administration from recruitment through exit, including conducting orientations, processing new hire paperwork.
  • Input and maintain accurate employee data in the ADP HR system and ensure all HR-related training compliance.
  • Organize and schedule orientations with department heads, ensuring new hires are integrated efficiently.
  • Coordinate with HR management to address and resolve employee issues promptly.
  • Calling and scheduling new employees for their first day and onboarding
  • Assist new hires with ADP onboarding (account creation and paperwork)
  • Make copies of I-9 documents and enter info into ADP system
  • Make nametags
  • Enroll new employees on time clock
  • Orientation scheduling - calling and scheduling new employees for class and also notifying managers
  • Following up on employment verifications and creating employment verification letters for employees
  • Filing and File management
  • ADP password reset assistance
  • 401K.com sign-up assistance
  • Benefits enrollment notifications and assistance
  • Info boards upkeep
  • Monthly Birthday cards report and sending out the cards
  • Monthly anniversary report and sending out anniversary cards and posting on info boards

Requirements:

• Bilingual English/Spanish or English/Creole
• Ability to be friendly and welcoming when asked the same questions over and over, or helping applicants and team members with various ADP processes multiple times a day.
• Local to the area or planning to relocate - please state your plans if you are from out of the area - we do not provide housing.
• Administrative or Office experience
• HR experience or degree a plus
• Microsoft Office knowledge - especially Co-Pilot AI, WORD and EXCEL
• Exceptional interpersonal and communication skills.
• Detail-oriented with strong organizational and multitasking skills.
• Ability to handle sensitive information confidentially and interact professionally with all levels of management.

Why Join Cheeca Lodge & Spa: As an HR Coordinator at Cheeca Lodge & Spa, you will be instrumental in driving HR initiatives that support and enhance our resort's operations. We offer a dynamic work environment where you can showcase your HR expertise and contribute to our reputation for excellence. Join us to advance your career and help us maintain our status as a premier destination in the Florida Keys.

Qualifications

Education
- High school diploma or GED

Skills and Experience (Essential)
- At least 18 years of age
- Basic computer skills
- Must be able to read, communicate effectively and have superb interpersonal skills
- Must be able to work well under pressure while retaining tact and composure when resolving guest complaints

Skills and Experience (Preferred)
- Work experience Human Resources in the hospitality or restaurant industry
- Experience with programs such as ADP Payforce, Timesaver, Recruiting tool, etc.
- Bi or Multi-lingual