Job Description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Reporting to the HR Manager, the Human Resources Coordinator plays a key role in supporting onboarding and operational HR processes for Professional Staff, including physicians, researchers, fellows, and residents. This position manages end‑to‑end onboarding activities, ensures compliance with institutional and regulatory requirements, and serves as a central liaison between new hires, department leadership, payroll, credentialing, and other internal partners. The role requires strong attention to detail, discretion, and the ability to manage multiple onboarding activities simultaneously.

Qualifications

Onboarding & Employment Processing

• Coordinate all aspects of the onboarding process for new hires, from offer acceptance through start date
• Create and maintain new employee records in Workday and Beeline platforms
• Initiate and track background checks, education verifications, and other pre‑employment requirements
• Coordinate completion of employment eligibility verification (I‑9) and E‑Verify processes
• Partner with Occupational Health team to ensure timely medical clearance, as required
• Serve as a primary point of contact for new hires providing guidance on onboarding steps and timelines

Appointments, Compliance & Documentation

• Support staff appointment process in accordance with the bylaws of the Professional Staff of the General Hospital.
• Review, verify, and maintain sensitive employee and applicant documentation in secure databases
• Respond to verification of employment and staff appointment requests

Coordination & Internal Partnership

• Act as liaison between HR, Payroll, Credentialing, and departmental leadership to resolve onboarding and pay‑related issues
• Assist with identifying process gaps, inefficiencies, or documentation discrepancies and recommend improvements
• Provide backup coverage for other HR team members as needed
• Participate in special projects and other HR initiatives as assigned

Additional Job Details (if applicable)

Required Qualifications

Bachelor’s degree preferred or equivalent combination of education and experience

Prior experience in HR, onboarding, or administrative support preferred

Experience working with Workday and Beeline platforms is a plus

Skills & Competencies

Strong organizational skills with the ability to manage multiple priorities and deadlines

High level of attention to detail and accuracy

Ability to handle sensitive and confidential information with discretion

Excellent written and verbal communication skills

Proficiency with Microsoft Outlook, Excel, and other standard office applications

Familiarity with employment eligibility requirements and immigration documentation (e.g., I‑9 process, work authorization visas) preferred

Ability to work independently while contributing effectively as part of a team

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.