Job Description

To be an employee of Live! Casino Virginia, you must 21 years of age or over.

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.

This Human Resources Business Partner position is designed to positively impact Live! Casino & Hotel by streamlining HR processes, collaborating with HR and operational departments, and enhancing employee relations. In addition, HRBP’s will help identify, develop and groom team members for career advancement.

Responsibilities

Where You'll Make an Impact:

The HRBP will be expected to be a one-stop-shop for most HR matters.

• Strategic Partner:
  • Adjusting HR strategies to respond to changing need
  • Identifying new business strategies
  • Identifying talent issues before they affect the business
  • Developing the next generation of leaders
  • Prioritizing across HR needs
  • Identifying critical HR metrics
  • Review and critique Performance Reviews for content, assist with ratings and help managers craft constructive feedback to team members.
  • Interview finalists for management roles for appropriate backgrounds to ensure capabilities are there.
  • Collaborate with the recruitment team to craft job descriptions and identify staffing requirements.
• Operations:
  • Assessing employee attitudes
  • Communicating organizational culture to team members
  • Communicating policies and procedures to team members
  • Ensuring HR programs are aligned with our company culture
  • Keeping the managers and team members updated on HR initiatives
  • Tracking trends in employee behavior
  • Attend appropriate pre-shift and departmental meetings to represent the company on philosophy and practices.
  • Coordinate, enter, and manage employee file information (electronic and hard copy).
  • Review exit interviews and summarize to assist management in Retention & Recognition strategies.
  • Investigate, respond to, and/or route payroll questions and disputes.
• Team Member Mediator:
  • Managing conflict between team members
  • Investigate employee relations issues in order to coach management in appropriate disciplinary actions.
  • Responding to organizational changes
  • Managing competing and complex personalities in the organization
  • Resolving political problems in the execution of department objectives.
  • Review files to respond to Employment verification requests.
• Emergency Responder:
  • Quickly responding to complaints
  • Preparing for different situations
  • Quickly responding to line manager questions
  • Responding to team member needs
  • Responding to manager needs

Skills to Help You Succeed:

• Must be proficient with all Microsoft software products
• Experience using Kronos Workforce preferred.
• Ability to:
  • Analyze and interpret operation results.
  • Solve complex problems.
  • Perform assigned duties under pressure and in an interruptive environment
• Flexible work schedule.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Initiative and resilience in dealing with the items above. They will also need to show judgment in escalating matters up the HR chain of command, when appropriate.

Qualifications

Must-Haves:

• Five (5) to Seven (7) years of experience in human resources including generalist experience inclusive of staffing/recruitment, benefits administration, employee relations and training and development, or related field.
• Bachelor’s degree preferred in Human Resource Management or related field; PHR or SPHR preferred. MS or MBA preferred.
• Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Physical Requirements:

• Casino is over 300,000 square feet and requires the ability and energy to move about it with a sense of urgency.
• Sitting 70%
• Walking 25%
• Standing 5%
• Keyboarding 50%
• Use of going up and down 31 stairs multiple times per day and elevators
• 24/7 operation requiring extended hours and the ability and willingness to meet the team members’ schedules when handling matters scheduling, team member relations, and staffing.

What We Offer

Perks We Offer You

• Generous Bonus Structure
• Comprehensive Health Coverage 
• Retirement Savings with Company Match
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Exclusive Discounts on Travel, Services, Goods and Entertainment

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.

• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.