Job Description

Are you ready to drive positive change and make a lasting impact? We're looking for a dynamic HR Business Partner to join our Human Resources team in Heredia, Costa Rica as a temporary employee for 12 months 

As our HR Business Partner, you'll play a crucial role in shaping our organization's success by implementing innovative HR strategies that empower our employees and foster a thriving workplace culture. 

In this role, you will be able to play a key role in performance management, reimagining our employee experience, and increasing our engagement score.    

What You’ll Do:

• Partner with Global HR Team to develop and execute cutting edge HR strategies that align with our goals

• Support implementing new processes and procedures that will help us scale as an organisation

• Ignite the potential within our employees through effective performance management programs that drive growth and development

• Be the go-to HR expert for your client group, providing guidance and support to managers on all HR-related matters

• Build bridges as you handle employee relations with finesse, resolving conflicts, managing disciplinary actions, and overseeing grievance procedures

• Be the architect of an inclusive and positive work atmosphere that boosts employee engagement and satisfaction levels

• Collaborate across talent pillars to support the employee experience while working to grow and simplify global programming

• Stay ahead of the curve by keeping up with industry trends and best practices

Must Haves:

• Minimum 3 years of experience as a HRBP or HR Generalist of cross functional resources in a large and/or matrixed organization

• Deep practice in communication with HR Teams, and employees through all levels of an organization

• Demonstrated ability to establish trust and inspire confidence across various levels of an organization

• Proven track record of driving pragmatic decision-making in a collaborative, fast-paced, team-based environment

• Strong leadership skills, including the ability to lead, delegate, motivate, mentor, and build high-performing teams

• Exceptional ability to handle conflict, challenging situations, and work effectively with diverse working styles

• Strategic and tactical expertise in organizing and structuring operational activities

• Proficient in mediation, negotiation, and delivering impactful presentations

 What We Offer: 

• Global maternity and parental leave 

• Competitive benefits packages

• Vacation, compassionate leave

• Access to online services for families and new parents

• 13 affinity groups

• Internal learning and development programs
• Asociación Solidarista (voluntarily)

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week, at Zona Franca Metro in Heredia