Job Description

As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family. We are committed to offering employees access to the tools necessary to live long and productive lives. We strive to instill in all of our employees:

• A positive mental attitude that helps us to be a leader in the industry
• A commitment to building strong relationships, both inside and outside the organization
• A desire to learn, grow, and contribute to moving our strategy forward
• A need to create and to innovate

Employment Type: Regular Full-Time

Shift: 1st Shift

Work Status: Onsite

The Human Resources Business Partner (HRBP) is an on-site employee facing role that serves as a trusted advisor and strategic partner to the managers and employees at the locations they support. This individual operates with a high degree of independence and is expected to provide confident, sound judgment across a wide range of people-related matters while aligning HR strategies with business objectives. This role must navigate complex employee relations issues, conduct investigations, and guide leaders through performance management, organizational change, and challenging personnel decisions.

The HRBP engages with leaders and employees at all levels, effectively influencing both upward and downward. As the primary HR presence for their assigned sites, the HRBP acts as an extension of the broader HR function, partnering closely with Corporate HR and supporting the execution of cross-functional HR initiatives, including talent management, payroll, ER, and compliance-related activities. Building strong, trusted relationships with operations and leadership teams is critical to success in this role, as is the ability to proactively identify risks, recommend solutions, and drive positive cultural outcomes.

This position supports multiple sites across North America, including Canada, and requires regular travel to assigned locations and the corporate office in Cranston, RI.

Measures of success:

• Improved retention or engagements trends based on eNPS at assigned sites.
• Reduction in repeat ER issues year over year.
• On-time execution of cross-functional HR initiatives at supported sites.
• 100% of ER investigations / disciplinary actions completed within established timelines and practices.

Responsibilities

Responsibilities include but are not limited to:

• Coordinates alignment of business objectives with employees and management in designated business units.
• Develops partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.
• Supports HR functions at local sites, triage issues and direct employees to correct points of contact.
• Ensures consistency, compliance, and fair treatment of employees.
• Develops strategies to strengthen relationships between HR and the sites they support.
• Guides, influences and collaborates with managers on employee inquiries, performance process, coaching, counseling, documentation, and termination requests; provides guidance on HR policy and practices.
• Works with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Proactively identifies retention issues and provides timely and proper solutions.
• Consults with Operations management on Human Resources related issues and provides guidance when appropriate.
• Evaluates and anticipates HR-related needs and communicates needs with the HR Department and business management.
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Manages and resolves complex employee relations issues, addresses employee concerns, and conducts effective, thorough, and objective investigations.
• Supports their manager in sensitive and confidential matters such as personnel actions, employee relations, and organization changes.
• Protects the security of information, data, and files.
• Drives completion of new hire onboarding actions, training compliance, basic payroll questions, leave paperwork initiation, and other cross functional needs.
• Maintains and coordinates end-to-end employee recognition programs at the sites they support.
• Completes monthly reporting metrics (Exit interviews, Retention, etc.)
• Stay up to date on HR trends and best practices as well as employment laws and regulations across North America.
• Must demonstrate knowledge and understanding of the business areas supported.

Qualifications

Required:

• Bachelor’s degree in human resources management, or related field required; MBA preferred
• 7+ years’ experience in diverse fast paced or high volume Human Resources roles including Employee Relations
• Professional in Human Resources (PHR), Certified Human Resources Specialist or related required; Senior Professional in Human Resources (SPHR) preferred
• Highly proficient in MS Suite (Word, Excel, Power Point, Outlook, etc.)
• Strong analytical, organizational, interpersonal and communication skills
• Able to work independently with day-to-day functions
• Able to pivot quickly and effectively transition between tasks
• Ability to work independently and with a team in a fast-paced environment
• Ability to work respectfully and effectively with all levels
• Analytical/technical thinking; project management skills; initiative/creativity
• Ability to manage multiple responsibilities, often under time pressures
• Must have in depth knowledge of how to access data in HRIS system and reporting; Workday preferred
• Excellent critical thinking skills, ability to diagnose problems, resolve conflict, and develop practical solutions
• Knowledge of relevant employment laws, and labor relations and broad knowledge of all functional areas across HR
• Strong organizational, project management, and change management skills required
• Proficient writing and verbal communication skills

Preferred:

• Bilingual (Spanish or Portuguese)

Work Environment:

This position works primarily in an office environment using computers and technology. Verbal and auditory capability are required. Daily exposure in production plant where large equipment and noise are prevalent. Safety gear is required in these areas.

Onsite – This position reports into the site every day.

Management:

This position has no direct reports.

Full compensation packages are based on candidate experience and certifications.Salary range $75,292—$105,409 USD

Benefits

With nearly 1,000 people working at Taco worldwide, each with their own story, you will discover a sense of community and diverse, intelligent colleagues who help us innovate, create and explore.

Taco employees benefit from a company that:

• Provides competitive salaries and benefits
• Offers tuition reimbursement, career development, and on-site training programs in our learning center
• Believes in sharing profits with its employees
• Is mindful about family, health and well-being
• Fosters conditions that allow people and communities to reach their full potential
• Embraces and celebrates diversity

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