Job Description

OF POSITION:

The Human Resources Business Partner (HRBP) serves as a strategic partner to business leaders, aligning business objectives with employees and management. The HRBP acts as a consultant on human resource-related issues, providing guidance and support across staff development, employee relations, and performance management.

The HRBP plays a vital role in supporting the mission of the YMCA by aligning human resources strategies with the organization’s values and program goals. This role acts as a trusted advisor to leadership, helping to foster a positive, inclusive, and mission-driven workplace culture. The HRBP assists in ensuring HR practices uphold equity, compliance, and long-term organizational sustainability.

ESSENTIAL FUNCTIONS:

• Handle all employee relations and performance management, in partnership with managers.
• Site visits as required to speak with staff.
• Manage requests for data re unemployment.
• Partner with Department leadership to align HR strategy with business goals.
• Partner with senior leaders to understand programmatic goals and provide strategic HR guidance that supports mission delivery.
• Support talent acquisition efforts; including assisting with setting up/tear down of hiring events as well as participating in hiring events when needed.
• In partnership with the Executive Director of Talent Acquisition, design, implement and facilitate Onboarding programs for New Hires.
• Lead employee engagement efforts, analyzing survey results and helping to implement action plans.
• Provide coaching and development support to managers to strengthen leadership capabilities.
• Champion Learning & Development: build out/formalize training & development
• Ensure compliance with employment laws and regulations, and maintain knowledge of current HR trends and practices.
• Reporting: providing reports as requested; Analyze HR metrics and provide insights and recommendations to improve performance, retention, and employee satisfaction.
• Updating/creating SOP’s, policies, etc.
• Drive change management initiatives, fostering a culture of agility and continuous improvement.
• Creating & facilitating training on HR best practices
• Process changes to employee profile; setting up new roles in HRIS
• Assisting with setting up & maintaining Intranet
• Back up for Benefit Specialist

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

• Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification (e.g., SHRM-CP, SHRM-SCP, SPHR) is a plus.
• 3+ years of progressive HR experience, preferably in a business partner or Generalist capacity.
• Strong understanding of HR best practices, including employee relations, performance management, and compliance with State child care regulation.
• Exceptional interpersonal, communication, and consultative skills, with the ability to engage and support employees and leaders across all levels of the organization.
• Demonstrated ability to build and maintain effective relationships with stakeholders at all levels; strong communication and influencing skills are essential for success in this role.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Experience in a mission-driven environment with multiple stakeholders and limited resources is highly valued; familiarity with the unique dynamics of child-focused organizations is a strong plus.
• Proven ability to work independently and manage multiple high-priority tasks in a fast-paced environment; strong organizational skills and adaptability are essential.
• Ability to operate in both strategic and hands-on capacities in a lean organizational structure.
• High emotional intelligence and a solution-oriented mindset.
• Ability to analyze HR metrics and use data for decision-making and process metrics.
• Experience in training, facilitation and employee engagement programs.
• Passion for non-profit work and serving the community.

WORK SCHEDULE:

The schedule for this full-time position is generally Monday through Friday, 8:00am-5:00pm, though work outside these days/hours (evenings and weekends) will be required depending on the business need.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Ability to sit for long periods of time.
• Extended periods of computer usage.
• Must be able to lift up to 25 pounds in weight.
• Position may require bending, leaning, kneeling, and walking.
• Ability to speak concisely and effectively communicate.

The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.