Job Description

🔷 Starting Salary: $85,000 - $100,000 /year based on experience
🏫 Environment: Special Education Programs, Grades K-12
📍 Remote-Based, California State Residency Required - (San Francisco Bay Area Preferred)

ChanceLight Behavioral Health, Therapy, & Education, a rapidly growing organization with a social mission to offer hope, is seeking a dynamic Human Resources Business Partner to join our award-winning team and perform meaningful work in a culture that welcomes innovation, encourages creative expression, and offers limitless potential for personal and professional satisfaction!

If you're driven by organization, compliance, and fostering strong employee relations, thrive in a dynamic HR environment, and are passionate about supporting both employees and business leaders — We Should Talk! 📲

As the Human Resources Business Partner, you will provide HR partnership and employee relations support to assigned leaders and business areas. This role partners with managers and operational leaders on mid-level to more complex employee relations matters, manager coaching, performance management, investigations, policy application, employee relations trends, employee experience initiatives, and operational people needs.

The HR Business Partner serves as a consultative HR partner to assigned business areas, helping leaders address people-related issues, strengthen manager capability, apply HR policies consistently, and support employee experience. This position handles more complex employee relations matters than the Senior HR Generalist and escalates high-risk, legal, executive-level, enterprise-impact, or highly sensitive matters to the Senior HR Business Partner, VP, Employee Experience & Culture, CHRO, Legal, or other appropriate leadership.

‖ Responsibilities Include:

• Partnering with assigned leaders and business areas to provide practical HR guidance and employee relations support.
• Regular travel in order to maintain appropriate onsite presence and support for all CA education program locations.
• Handling mid-level to more complex employee relations matters involving manager coaching, performance management, conflict resolution, recurring issues, multi-step concerns, workplace investigations or higher operational impact.
• Coaching managers on performance concerns, corrective action, documentation, communication, accountability and employee relations best practices.
• Conducting or supporting workplace investigations, including planning, interviews, documentation, findings support and recommended next steps.
• Providing guidance on ADA/accommodation matters, policy application, corrective action, performance management, employee concerns and workplace conduct.
• Identifying employee relations trends and operational people issues and recommending practical solutions to assigned leaders and HR leadership.
• Supporting employee experience, engagement, retention, culture and manager capability initiatives for assigned business areas.
• Partnering with leaders on organizational changes, workforce transitions, new site support, restructuring support and other people-related operational needs.
• Collaborating with HR Centers of Excellence, including Talent Acquisition, Benefits, Payroll, HRIS, Compliance, Training, and Legal to support consistent and integrated HR solutions.
• Supporting implementation of HR initiatives, policy rollouts, manager training and employee communications.
• Monitoring HR metrics, employee relations trends, turnover themes and manager support needs for assigned areas.
• Escalating high-risk, legally sensitive, executive-level, enterprise-impact or complex matters requiring senior HR, Legal, CHRO or VP involvement.
• Performing other duties as assigned to support HR department and organizational objectives.
  

‖ Qualification Required:

• High school diploma or equivalent with passage of basic skills test.
• Bachelor’s degree or higher in human resources, business administration or a closely related field of study preferred.
• Licensed currently or in the process of obtaining a SHRM-CP, PHR, SHRM-SCP, SPHR or other HR related certification preferred but not required.
• Hold currently or have the ability to obtain a valid CA state drivers license.
• Minimum of five to seven years of progressive HR related experience required, including experience in employee relations, investigations, performance management, corrective action, ADA/accommodation processes, manager coaching and policy application.
• Strong knowledge and understanding of applicable CA state licensure, certification, accreditation laws and employment regulations.
• Prior experience supporting multi-site or multi-state operations highly preferred.
• Prior experience in education, healthcare, behavioral health and/or another compliance-driven environment preferred.
• Strong business partnership, employee relations, manager coaching, investigation, documentation, communication, and problem-solving skills.
• Ability to influence managers, identify trends, recommend practical solutions, and escalate high-risk matters appropriately.
• Excellent verbal and written communication, interpersonal skills and ability to work collaboratively at all organizational levels.
• Ability to assess complex employee relations matters, evaluate risk, identify appropriate next steps, coach managers, recommend practical solutions and determine when senior HR, Legal, CHRO or executive escalation is needed.
• Experience with HRIS, case management systems, reporting tools, dashboards and/or other HR related technology preferred.
• Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.

ChanceLight Behavioral Health, Therapy, & Education is the nation’s leading provider of alternative and special education programs for children and young adults. For more than 45 years, and in partnership with over 235 school districts nationwide, we have helped change the direction of more than 240,000 student lives!

💻 Learn more about our history, our mission and the program services we provide by visiting the link below:

• https://bit.ly/m/WorkWithPurpose
  

At ChanceLight we believe in providing more than just a job, as a member of our team you'll receive the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment! Your path to a truly rewarding career starts here – where growth, empowerment, and collaboration define our culture; and every day is a Chance to transform lives through education!

‖ Perks and Benefits Include:

• Comprehensive Medical, Dental and Vision Plans
• FREE Telehealth and Virtual Counseling Sessions
• FREE Health Advocacy Services and 24/7 Nurse Line
• Company Paid Life & Disability Insurance
• Company Paid Employee Assistance Program
• Flexible Spending and Health Savings Accounts
• Personal Protection Insurance Plans
• Cigna Healthy Pregnancies, Healthy Babies Program
• Legal Services Insurance
• Pet Health Insurance
• Accrual-based Paid Time Off
• School Hours and Paid Holiday Schedule
• Extensive Personal and Life Event Paid Leave Policy
• 401k Retirement Saving Plan
• Perks at Work Employee Discount Program
• Opportunities for Growth & Development
• And So Much More!

If you're ready to start making lasting impacts on the lives of students and contribute to the creation of a brighter future — This Is Your Chance!

Join us and together, we can empower students to overcome challenges, build confidence and unlock their full potential!

Careers, With ChanceLight 💙 Work. With Purpose.