Caliber

Human Resources Business Partner

Caliber  •  United States (Onsite)  •  6 days ago
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Job Description

Service Center

CSCS WA

The Business Partner will Restore the Rhythm of our teammates lives by providing guidance, assistance and support to leaders and teammates regarding questions or concerns on company policies, practices and regulations. In addition, they will be responsible for consulting with leaders concerning individual teammates or groups, identifying and resolving teammate-related matters at the front line and center level and providing guidance on staffing and management issues.

Essential Job Duties

  • Provide direction and coaching to managers regarding teammate relations issues including Lighthouse messages, termination approvals, and weekly termination report.
  • Participates in employee investigations and ensures confidentiality and timely responds to teammates involved.
  • Oversee various adhoc and cyclical projects including employee surveys, annual review performance review process and communications to management on completion status.
  • Partners with Sr. Business Partner(s) and Director, Strategic Business Partner to create the best trained most satisfied teammates through engagement and retention initiatives.
  • Recommends process, policy, procedural enhancements to help create a employer of choice experience for teammates.
  • Complies with federal, state, and local legal requirements by understanding existing and new legislation, enforcing adherence to requirements and advising management on needed actions.
  • Performs other duties as required to successfully meet the needs of the business.

Skill/Requirements

  • Minimum 3 to 5 years in Human Resources or related field
  • Bachelor's Degree in a business related field and/or Human Resources preferred
  • Proven ability to adapt to change in the work environment and deal with frequent change and unexpected events.
  • Proven ability to speak clearly, concisely and persuasively in positive or negative situations.
  • Evaluated upon ENPS and Turnover metrics
  • Considerable knowledge of principles and practices of employee administration.
  • Ability to influence others at all levels of the organization.
  • Excellent written and verbal communication and listening skills.
  • Proven commitment to internal customer service.
  • Strong understanding of federal, state and local requirements and regulations.
  • Ability to maintain a high level of confidentiality and discretion.

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

Caliber

About Caliber

As one of the nation's largest auto repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future.

With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry.

Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as competitive pay and a comprehensive day-one benefits program.

At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large

Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact.

Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace.

Industry
Automotive & Mobility
Company Size
5,001-10,000 employees
Headquarters
Lewisville, Texas
Year Founded
Unknown
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