Job Description

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other.

The group was formed in 2016 and now includes:

Rail & Touring: Iconic trains The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys; the Murray Princess; Adelaide Sightseeing; premium small-group outback operator Outback Spirit; and New Zealand coach tour specialist Grand Pacific Tours.

Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.

Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections across Bruny Island, the Whitsundays, K'gari, Darwin–Mandorah, the Tiwi Islands and Groote Eylandt.

About You

You are an experienced HR generalist who enjoys being close to the business and providing practical, responsive advice to leaders and employees. You bring sound judgement, strong relationship-building skills and a genuine commitment to creating a positive employee experience.

You are comfortable managing day-to-day people matters across the full employee lifecycle, balancing competing priorities and handling sensitive matters with discretion. Collaborative and service-oriented, you will work effectively with the General Manager, operational leaders, and our HR team to deliver consistent, people-focused outcomes.

To be successful in this role, you will have:

• Qualifications in Human Resources or a related discipline
• Proven experience in a Senior HR Advisory or HR Business Partner role
• Strong HR generalist experience across the full employee lifecycle
• Demonstrated experience providing practical advice and case support on employee relations, industrial relations and performance matters
• Experience supporting leaders in a fast-paced operational environment
• Sound knowledge of contemporary HR practices, employment legislation and relevant industrial instruments
• Strong communication, coaching, relationship-building and stakeholder management skills
• The ability to manage priorities and deadlines while maintaining accuracy, confidentiality and follow-through
• A collaborative approach and the ability to work effectively within a national HR team

About the Role

This 12-month fixed-term maternity leave cover role will provide positive, proactive HR support and advice to the leaders, teams and employees of our Horizontal Falls Seaplane Adventures operation. Based in Adelaide or Sydney, you will help maintain continuity of high-quality HR service throughout the cover period.

Working closely with the General Manager, Horizontal Falls Seaplane Adventures, operational leaders and the broader HR team, you will provide practical advice across the full employee lifecycle and support a consistent, compliant and positive employee experience. This is an operational and advisory role focused on trusted partnership and effective delivery.

Key responsibilities will include:

• Provide day-to-day HR advice and support across recruitment, onboarding, development, performance, engagement, retention and offboarding
• Partner with the General Manager and operational leaders to deliver agreed people priorities and practical outcomes for employees and the business
• Build trusted relationships with leaders, employees and key stakeholders
• Coach leaders in applying HR policies, procedures and sound people practices
• Provide advice and case support on performance, conduct, grievances, employee relations and industrial relations matters, escalating complex or high-risk matters as appropriate
• Support recruitment, selection, offers and effective onboarding in partnership with Talent Acquisition and leaders
• Provide accurate people information and advice to support workforce planning, resourcing, turnover, leave and labour requirements
• Support employee development and engagement activities and follow through on agreed actions
• Prepare timely operational HR reporting and maintain accurate employee records, systems and documentation
• Handle sensitive employee information with discretion and confidentiality

The role involves HR office administration and travel as required.

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

How to Apply

If you are a practical and collaborative HR professional who enjoys supporting leaders, improving the employee experience and delivering quality people outcomes, join us on the journey.

Apply now. Join us!