Job Description

At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers ‘needs.

Buenos Aires is one of JP Morgan's key strategic hubs with over 3,100 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.. among others, providing value-added services, products and solutions to our clients located in various countries around the world.

The Human Resources Business Advisor role sits within the firm wide Human Resources Business Advisor organization – a Center of Excellence/Shared Service construct. The Human Resources Business Advisor’s responsibility is to work with managers at varying levels of the organization to execute strategic priorities set by senior leaders. They provide support to senior HR Business Advisors and senior managers on core Human Resources activities. They help senior managers engage with others in Human Resources and with specialists to bring resolution to their HR-related matters.

This position will report to the Human Resources Business Advisor Lead and be aligned to support Senior Leaders and Leaders within a specific line of business (LOB).

Job responsibilities:

• Support the implementation of people agenda initiatives and efforts for a business area
• Provide day-to-day advice on human capital matters.
• Advise business leadership and cascade the structuring & re-organizational changes deeper into LOB areas to institutionalize the new organization into Business as usual.
• Support year-end compensation process by ensuring that baselines are accurate and synchronized (including joiners, leavers, transfers) with finance and/or business management, providing guidance on incentive compensation and salary planning as appropriate and supporting managers through compensation decisions
• Support the performance and talent management cycle by partnering with leaders on an as-needed basis to handle succession planning needs and requirements, answer performance questions, issues and processes, supporting and providing guidance on the promotion process particularly during quarterly & end-of-year timing
• Facilitate feedback processes and other employee input initiatives, e.g. action plans based on Employee Opinion Surveys, Pulse Checks, etc.
• Support or participate in individualized development and coaching to managers and emerging leaders, as needed, and in partnership with the development team. This may include supporting action items that stem from leadership coaching provided by the aligned HRBA or an external coach
• Be available to provide front-line support to managers for HR risk / controls initiatives
• Provide project management support for Human Resources-related initiatives being implemented within Line of Businesses.
• Support cross-Line of Business and large scale initiatives Work with management information systems and reporting to understand trends and outliers, and facilitate fact based, metrics driven client decisions
• Be a champion of Human Resources process change. Analyze processes, data and trends to make recommendations to management team for continuous improvement Partner with HR colleagues of all levels to drive efficiencies and leverage best practices.
• Ensure appropriate controls are in place and managed effectively for all critical Human Resources processes.
• Lead and/or actively participate in HR projects, aligned to key identified Human Resources priorities.

Required Qualifications, Skills and Capabilities:

• 3 - 9 years of overall Human Resource experience (previous Human Resource Business Advisor experience preferred).
• Bachelor’s Degree required, advanced degree desired.
• Knowledge of full range of people practices in a business setting: goal setting, performance assessment and improvement, compensation practices, talent review and talent management, workforce planning, reductions in force, manager development.
• Project management abilities including execution skills and end to end process improvement.
• Technically proficient in MS Office Suite – including Excel and PowerPoint.
• Ability to utilize critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause.
• Strong analytical, quantitative and technical skills that enable individual to leverage data to create Human Resource strategies that support and drive business results.
• Ability to navigate a global matrix organization and partner on issues across Human Resource and the business.
• Must be able to work collaboratively and to develop strong, positive working relationships.
• Proven track record in objectively coaching employees and management through complex, difficult issues and mitigating risks.
• Exceptional judgment, demonstrated ability to make sound decisions and be creative in developing alternative solutions in a fast paced environment.
• Promote partnership by fostering a shared purpose, trust and teamwork across teams, businesses, functions, regions, and levels.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.