Job Description
Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow
About Helix Traffic Solutions
We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support construction and events, and keep communities moving safely.
About Superior Traffic Control
Superior Traffic Control is a proud member of the Helix Traffic Solutions network, serving Tennessee, Alabama, Texas, Louisiana, Mississippi, and Georgia with expert traffic control solutions tailored to the diverse regulatory and operational needs of each state.
Committed to enhancing roadway safety across the Southeast and beyond, Superior Traffic Control provides dependable equipment, services, and guidance for construction projects and special events alike.
Our services and capabilities include:
• Traffic control equipment and accessories available for subcontract, rental, or purchase
• An in-house sign fabrication shop producing MUTCD-compliant and specialty signage
• Expert guidance on proper signage use to ensure full regulatory compliance
• Traffic control services for construction sites and special events of all sizes
• End-to-end support for events, including planning, installation, and on-site management
With branch locations in Memphis, Nashville, Knoxville, and Chattanooga, Superior Traffic Control offers rapid response and regional coverage throughout Tennessee, Alabama, Northern Georgia, Northern Mississippi, and Eastern Arkansas—ensuring timely, reliable support when and where it’s needed.
Why Work with Helix & Superior Traffic Control?
We’re a people-first organization with a mission centered on safety, service, and reliability. When you join Superior Traffic Control, you become part of a responsive regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You’ll find:
• A strong culture of safety, professionalism, and accountability
• Hands-on work supporting both roadway safety and high-profile events
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong local presence
What to Expect
Our work is fast-paced, hands-on, and essential. Every role at Superior Traffic Control plays a vital part in keeping roadways and events safe, compliant, and running smoothly across the Southeast. If you’re dependable, safety-focused, and looking for a career with purpose, we’d be proud to have you on our team.
We are seeking a Bilingual, experienced, and strategic Human Resources Manager to lead and develop our Human Resources team while serving as a trusted business partner to organizational leadership. This position is responsible for overseeing all aspects of human resources, including talent acquisition, employee relations, workplace investigations, performance management, compliance, compensation and benefits administration, policy development, and organizational development.
The ideal candidate is a collaborative leader with extensive HR experience, exceptional communication skills, and the ability to build strong strategic partnerships across the organization. This role requires sound judgment, discretion, and the ability to manage complex employee relations matters while fostering a positive workplace culture.
This position is based in either our Dallas or Fort Worth office and requires frequent travel to Austin, San Antonio, Houston, and other locations as needed to support business operations and workforce initiatives.
Supervisory Responsibilities
• Lead, coach, mentor, and develop the Human Resources team.
• Recruit, interview, hire, onboard, and train HR staff.
• Oversee the daily operations and workflow of the HR department.
• Conduct performance evaluations and support employee development.
• Manage employee discipline, corrective action, and terminations in accordance with company policies and applicable employment laws.
• Foster a culture of accountability, professionalism, and continuous improvement.
Essential Duties and Responsibilities
• Partner with executive leadership to develop and execute strategic human resource initiatives aligned with organizational goals.
• Lead workforce planning, talent acquisition, employee engagement, retention, succession planning, and organizational development initiatives.
• Serve as a trusted advisor to leaders on employee relations, performance management, coaching, and conflict resolution.
• Conduct and oversee complex workplace investigations involving employee complaints, policy violations, harassment, discrimination, and other sensitive matters while ensuring legal compliance and confidentiality.
• Build and maintain strategic partnerships with internal leaders, community organizations, and external stakeholders to support organizational growth and workforce initiatives.
• Support public relations efforts by promoting a positive employer brand and maintaining professional relationships with employees, community partners, and external agencies.
• Oversee recruitment, interviewing, hiring, onboarding, and retention strategies for exempt, non-exempt, and leadership positions.
• Develop, implement, and maintain HR policies, procedures, and best practices.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Manage employee benefits administration, leave management, and HRIS systems.
• Analyze HR metrics and provide recommendations to leadership for continuous improvement.
• Stay current on employment law, HR trends, and industry best practices.
• Perform other duties as assigned.
Required Skills and Qualifications
• Proven leadership experience with the ability to motivate, develop, and lead high-performing teams.
• Strong background in Human Resources, including employee relations, workplace investigations, performance management, and employment law.
• Demonstrated experience managing sensitive and confidential employee matters.
• Excellent public relations, communication, and relationship-building skills.
• Experience developing strategic partnerships with organizational leaders and external stakeholders.
• Outstanding verbal, written, interpersonal, negotiation, and conflict resolution skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of professionalism, integrity, sound judgment, and confidentiality.
• Proficiency with Microsoft Office Suite and Human Resource Information Systems (HRIS).
Education and Experience
• Bilingual, required
• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Minimum of five (5) years of progressive Human Resources management experience required.
• Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is preferred.
• Experience conducting workplace investigations is strongly preferred.
• Multi-site Human Resources management experience is preferred.
Travel Requirements
• Must have the ability and willingness to travel frequently.
• Position is based in Dallas or Fort Worth, Texas.
• Frequent travel is required to Austin, San Antonio, Houston, and other company locations as business needs dictate.
• Valid driver's license is required.
Benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employer-Paid Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Performance Bonus Opportunity
Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.