Job Description

Job Location Fayetteville Operations - Fayetteville, AR 72703 Position Type Full Time Education Level 4 Year Degree Travel Percentage Negligible Job Category Human Resources

Job Title: Human Resources Benefits Specialist
Reports to: SVP Human Resources
FLSA Status: Exempt (salary)

Statement of Hire:
At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customers’ expectation, including both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty, and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area.

A successful Team Member will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.

The Human Resources Benefits Specialist is responsible for the day-to-day administration of employee benefit programs, including health insurance, retirement plans, leave programs, and wellness initiatives. This role ensures benefits are administered accurately, in compliance with federal and state regulations, and communicated effectively to employees. The Benefits Administrator serves as a key resource for employees regarding benefits enrollment, changes, and inquiries. The Benefits Specialist will also have responsibility as a backup for payroll processing and other HR functions as needed.

Essential Duties, Responsibilities & Expectations:

• Administer employee benefits programs, including medical, dental, vision, HSA, FSA, life insurance, disability, 401(k), PTO, and voluntary benefits
• Coordinate open enrollment processes, including employee communications, system updates, and vendor collaboration
• Serve as the primary point of contact for employee benefits questions and issue resolution
• Process benefit enrollments, terminations, changes, and qualifying life events in HRIS and vendor systems
• Ensure compliance with applicable laws and regulations (e.g., ERISA, COBRA, FMLA, ACA, HIPAA)
• Prepare and distribute required benefits notices and disclosures including 401(k)
• Reconcile benefits invoices and resolve discrepancies with vendors and payroll
• Maintain accurate employee benefits records and documentation
• Assist with benefits audits and reporting requirements
• Support leave of absence administration (FMLA, STD, LTD and Workers’ Compensation and company policies). Support and track bank’s 9 days out requirement.
• Collaborate with HR, payroll, and finance teams to ensure accurate deductions and reporting and billing
• Evaluate benefits utilization and assist with benefits program improvements
• Participate in benefits benchmarking and cost analysis as needed
• Exhibit a sense of urgency to provide excellent customer service at all times and in all forms of verbal and written communications.
• Support the Human Resources Department by performing the following duties:
  
  - Assist with all phases of the recruitment, hiring, promotion, and termination process.
• Ensure the Human Resource Information System (HRIS), benefit systems, and team member files are current and accurate.
• Maintain reports associated with Affirmative Action Plan. Ensure compliance with HIPPA, federal, and state regulations.
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Perform miscellaneous administrative duties (ordering business cards, processing unemployment claims and employment verifications, etc.)
• Back up payroll function to include overseeing the timekeeping system administration and processing of the bi-weekly payroll.
• Perform all other tasks requested as they relate to the Bank and its functions.

Supervisory Responsibilities: None

Compliance:
All Team Members are accountable for compliance with all laws, regulations, and adherence to established internal controls and procedures when performing their job duties. Each Team Member is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each Team Member to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All Team Members shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Team Members must participate in required training on pertinent compliance laws and regulations as required by Signature Bank of Arkansas.

All Team Members will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.

Qualifications

Education /

Experience:

• Bachelor’s degree in Human Resources, Business Administration ore related field (or equivalent experience)
• 3-5 years of experience in HR benefits administration
• Knowledge of employee benefits plans and related compliance requirements
• SHRM and/or HRCI certification preferred
• Paycom or other HRIS experience; vendor management experience preferred

Skills / Knowledge / Abilities:

• Ability to effectively communicate courteously and professionally in English (both written and oral) before groups of customers, team members, and management of the Bank.
• Ability to maintain strict confidentiality.
• Strong attention to detail and organizational skills with ability to handle multiple tasks simultaneously.
• Sound reasoning and judgment skills.
• Maintain current knowledge on all benefits compliance and regulatory knowledge.
• Strong computer skills and ability to utilize all necessary software applications including Microsoft Word and Excel.
• Ability to interact well with team members and customers to include calm and professional reasoning with upset or confused individuals.
• Ability to effectively present information and respond to questions from team members, managers, customers, and the general public.
• Good interpersonal communication skills to effectively relate to all levels of the Bank staff.

Working Conditions / Environment / Potential Hazards:

• General office environment (this is not a remote position)
• May be necessary to work extended hours
• Occasional travel to bank locations
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• Able to sit or stand for an extended period of time
• Able to lift up to 20 pounds
• Use of fine motor skills