Job Description

The Human Resources Associate provides a robust administrative support to the Human Resources Department daily operations. Mainly works within a framework of established HR processes, procedures and standard work instructions as determined by the HR Department and applicable legislations.

Role-specific HR tasks (Admin):

• Responsible for beginning to end exit process for leavers: ensure exit procedure is properly completed (relevant paperwork prepared, inform payroll team on a timely manner…);

• Absences and leaves: answer related queries with autonomy; administer employees’ leave and attendance, ensure all information and required supporting documentation are submitted to payroll team on a timely manner

• Responsible for employees’ relocations and international transfers processes, with support of a senior

• Provide support and assistance in immigration and work permit visa applications

• Responsible for maternity, parental and paternity leave processes, with support of a senior

• Be on the HR mailing distribution list and be the first point of contact to answer employees’ queries

• Administer and process employee’s benefits such as pension, life and medical insurances, meal cards…

• Moderate to high level of autonomy when answering queries from employees and managers

Additional HR tasks (support with OB tasks and transition to Gen):

• Provide support and assistance with Onboarding processes when required, including preparing or requesting employment contracts and other necessary documents

• Learn and assist with Employee Relation cases

Generic/Common HR tasks:

• Prepare various documents (agreements, addendums, reference letters, etc.)

• Keep soft and hard employee files up-to-date

• Ensure employee data are kept updated on the HRIS (i.e. Workday) and produce relevant reports

• Educate managers and employees with HRIS (i.e. Workday) usage

• Provide support and assistance in international HR projects

• Perform HR administration and operational support to the HR Departments in different locations

• Complete all other tasks that are deemed appropriate for the role and assigned by the manager / supervisor

REQUIRED SKILLS:-

• Good knowledge of MS Office (specifically Excel)

• Excellent communication skills in English and Spanish [change as needed] (written and verbal)

• Ability to maintain professionalism in all situations

• Ability to handle sensitive information in a confidential manner

• Attention to detail and problem-solving competencies

• Ability to work effectively across organizational boundaries

• Positive attitude, resiliency, and the ability to produce high quality and volume at a fast pace

• Maintain flexibility to take on additional responsibilities, as needed

• Working knowledge with a HRIS (Workday)