Job Description

Key Responsibilities:

• Assist in end-to-end recruitment (job posting, screening, interview coordination)
• Support onboarding activities and pre-employment requirements
• Maintain and update employee records and 201 files
• Handle HR documentation, contracts, and reports
• Assist in payroll coordination and timekeeping concerns
• Support employee engagement activities and internal communications
• Respond to basic employee inquiries and HR-related concerns
• Ensure compliance with company policies and procedures

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• Open to fresh graduates; internship experience in HR is an advantage
• Basic knowledge of HR functions and labor laws is a plus
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Strong organizational and communication skills

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.