Job Description

Human Resources Assistant I

Location: Omaha, NE Department: Human Resources Employment Type: Full-Time Salary: BOE (Based on Experience) Reports To: Human Resources Manager

About the Role

The Human Resources Assistant I plays a key role in supporting daily HR operations and delivering an exceptional team member experience. This position provides administrative and operational support across multiple HR functions, including recruitment, onboarding, team member relations, internal communications, and engagement initiatives. The ideal candidate is organized, approachable, and committed to maintaining confidentiality while delivering outstanding service.

What You’ll Do

Essential duties and responsibilities include, but are not limited to:

• Champion and uphold the Mission, Vision, and Values of WarHorse Gaming, LLC
• Serve as the first point of contact for the HR office by greeting visitors, answering phones, and assisting applicants and team members
• Support recruitment efforts, including application assistance, administering assessments, and coordinating interviews and talent auditions
• Assist with New Hire Orientation and onboarding processes
• Maintain accurate employee records, data entry, and HR systems (HCMS, ATS, LMS)
• Manage team member and vendor badges, gaming licensing, and renewals
• Prepare reports, conduct basic research, and support HR projects
• Maintain HR office, lobby, and team member areas to ensure they are clean, organized, and well-stocked
• Assist with internal communications, including employee portals, postings, and compliance notices
• Coordinate team member engagement, wellness, and retention events
• Reserve meeting rooms, training spaces, and audio-visual equipment
• Monitor and replenish department supplies
• Respond to team member inquiries and escalate concerns as needed
• Maintain strict confidentiality of all sensitive information
• Deliver exceptional guest and team member service aligned with company standards
• Perform additional duties as assigned

What We’re Looking For

Required Qualifications:

• High School Diploma or GED
• Minimum of two (2) years of HR assistant or coordinator experience
• Strong organizational, multitasking, and problem-solving skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Experience with HR systems such as HCMS, ATS, or LMS
• Ability to handle confidential information with professionalism

Preferred Qualifications:

• Facilitation or presentation experience
• Experience in hospitality, gaming, or high-volume environments

Core Competencies

• Guest Focus
• Teamwork Orientation
• Communication Proficiency
• Ethical Conduct
• Initiative
• Problem Solving & Analysis
• Decision Making
• Flexibility & Adaptability
• Stress Management & Composure

Work Environment & Schedule

• Must be able to work a flexible schedule, including evenings, weekends, and holidays as needed
• Work is primarily performed in an office and casino environment
• Exposure to secondhand smoke and moderate noise levels may occur

Physical Requirements

• Ability to move throughout the property and remain on feet for extended periods
• Ability to lift up to 20 lbs. occasionally
• Strong visual, auditory, and communication abilities required
• Capable of maintaining focus and productivity in a fast-paced environment

Licensing & Certifications

• Ability to obtain and maintain a Level 3 Nebraska Gaming License

Additional Information

This job description is not intended to be all-inclusive. Duties and responsibilities may change at any time with or without notice.

Equal Employment Opportunity

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Preference may be extended to persons of Indian descent in accordance with applicable laws.