Job Description

Position Summary

The Human Resources Assistant / Generalist is an integral member of the Human Resources team and serves as a key point of contact for employees and managers throughout the employee lifecycle. This position will have a primary focus on the onboarding process and new-hire orientation, ensuring that every new employee experiences a welcoming, organized, and engaging introduction to the organization.

The HR Assistant / Generalist will coordinate and facilitate new-hire activities from the acceptance of an offer through the employee's first days and weeks of employment. This position will also provide support across a variety of HR functions, including employee records, recruitment, compliance, employee relations, benefits administration, and general HR operations.

Essential Duties & Responsibilities

New Hire Onboarding & Orientation — Primary Focus

• Coordinate the end-to-end onboarding process for all new employees, ensuring required steps and documentation are completed accurately and timely.
• Serve as the primary HR contact for new hires before and throughout their onboarding experience.
• Coordinate pre-employment requirements, including background checks, employment documentation, required forms, and other onboarding activities.
• Prepare onboarding materials, and orientation schedules.
• Coordinate new-hire orientation sessions and ensure employees receive a comprehensive introduction to the organization, culture, policies, procedures, benefits, and expectations.
• Partner with department leaders and managers to ensure new employees are prepared for their first day, including workspace, equipment, access, schedules, and department-specific onboarding.
• Communicate onboarding timelines and expectations to new hires, managers, and appropriate departments.
• Ensure all required employment documentation is completed and maintained in accordance with company policies and applicable regulations.
• Track onboarding progress and follow up on outstanding requirements.
• Coordinate required training and ensure completion of mandatory onboarding education.
• Help develop and maintain onboarding resources, checklists, presentations, handouts, and other orientation materials.
• Regularly evaluate the onboarding experience and recommend improvements to increase engagement, efficiency, and new-hire retention.
• Conduct new-hire check-ins as appropriate to ensure employees have the resources and support needed during their transition into the organization.

Human Resources Generalist Responsibilities

• Maintain accurate and confidential employee personnel records and HR information.
• Assist with recruitment activities, including job postings, candidate communication, and pre-employment processes.
• Assist employees and managers with routine HR questions and direct more complex matters to the appropriate HR team member.
• Support benefits administration and assist employees with general benefits questions and enrollment processes.
• Assist with employee status changes, transfers, promotions, leave documentation, and other employment-related transactions.
• Maintain HR reports, spreadsheets, tracking logs, and other HR-related documentation.
• Assist with compliance activities and ensure required documentation is maintained.
• Support employee recognition, engagement, and other HR initiatives.
• Assist with employee communications, HR announcements, and distribution of policies and information.
• Provide administrative support for performance management, employee relations, and other HR processes.
• Maintain a high level of confidentiality when handling sensitive employee information.
• Participate in special projects and process-improvement initiatives as assigned.

Key Responsibilities

The successful candidate will be expected to:

• Create a positive and welcoming first impression for every new employee.
• Ensure onboarding activities are organized, consistent, and completed on time.
• Build strong working relationships with new hires, managers, and department leaders.
• Provide responsive and professional customer service to employees and leaders.
• Identify opportunities to streamline and improve HR processes.
• Maintain accurate records and demonstrate strong attention to detail.
• Handle confidential information with professionalism and discretion.
• Represent the Human Resources department in a positive, approachable, and service-oriented manner.

Qualifications

Required:

• High school diploma or equivalent required.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and follow-through.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams.
• Ability to maintain confidentiality and exercise sound judgment.
• Professional, approachable, and customer-service-oriented demeanor.

Preferred:

• Experience coordinating employee onboarding or new-hire orientation.
• Familiarity with employment documentation and HR compliance requirements.
• Experience in a healthcare or other highly regulated environment.

Core Competencies

• Employee Experience: Creates a welcoming, supportive, and professional experience for new and existing employees.
• Organization: Effectively coordinates multiple onboarding activities, deadlines, and priorities.
• Communication: Communicates clearly and professionally with employees, managers, and leadership.
• Attention to Detail: Ensures HR documentation and processes are accurate and complete.
• Customer Service: Approaches employees and managers with a helpful, solutions-oriented attitude.
• Confidentiality: Demonstrates discretion and professionalism when handling sensitive information.
• Teamwork: Works collaboratively with HR and organizational leaders to accomplish shared goals.
• Adaptability: Responds effectively to changing priorities and organizational needs.
• Process Improvement: Identifies opportunities to make HR processes more efficient and employee-friendly.

EEO STATEMENT:

OVP Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OVP Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

OVP Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper inference with the ability of Ohio Valley Physician Inc. employees to perform their job duties may result in discipline up to and including discharge.