Job Description

Key Responsibilities

1. HR Administration & Documentation

• Maintain accurate, organized, and up-to-date employee records (hardcopy and digital).
• Manage and oversee filing systems for personnel files, contracts, leave forms, training records, and disciplinary documentation.
• Ensure proper documentation control and confidentiality in line with HR policies.

2. HR Operations Support

• Assist AHRM and SHRM in daily HR operations and coordination.
• Prepare HR letters, memos, and documentation (confirmation, disciplinary, employment-related letters).
• Support end-to-end onboarding and offboarding processes, including documentation, employee files, and exit procedures.
• Act as a point of contact for basic employee HR inquiries.

3. HR Office Management

• Ensure HR office and back office areas are consistently organized, presentable, and well-maintained.
• Monitor and manage office supplies, HR materials, and notice boards.
• Uphold a professional and welcoming HR environment for all employees.

4. Payroll & Attendance Coordination

• Verify and consolidate attendance data for payroll processing.
• Assist in tracking overtime, leave, allowances, and benefits documentation.
• Liaise with relevant departments to ensure accurate and timely submission of payroll inputs.

5. Learning & Development Support

• Maintain training records, attendance, and documentation.
• Coordinate training schedules and ensure materials and logistics are prepared.
• Support HRD Corp-related documentation and submissions where required.

6. Employee Engagement & Activities

• Assist in organizing employee engagement activities, CSR programs, and HR initiatives.
• Support internal communication and participation in hotel activities.

7. Compliance & Audit Readiness

• Support adherence to company policies, employee handbook, and Malaysian labour law requirements.
• Maintain proper documentation and records to ensure audit readiness.

Core Competencies

• Strong organizational and administrative skills.
• Attention to detail with ability to manage multiple tasks.
• Good interpersonal and communication skills.
• High level of confidentiality and professionalism.
• Proactive and able to work independently with guidance.
• Good knowledge of MS Office; HRIS knowledge is an advantage.

Qualifications

• Diploma or Degree in Human Resources, Business Administration, or related field.
• Minimum 1–2 years of HR experience preferred; fresh graduates with strong internship exposure may be considered.
• Knowledge of Malaysian Employment Act and HR practices is an advantage.
• Proficient in written and spoken English and Bahasa Malaysia.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?