Job Description

Job Location: Fayetteville, NC 28304
Position Type: Full Time
Travel Percentage: None
Job Category: Human ResourcesThe Human Resource Assistant will perform administrative tasks and services to support effective and efficient operations of the organization’s human resource department.
Duties/Responsibilities:
- Answers frequently asked questions from employees relative to standard policies, benefits, etc.; refers more complex questions to appropriate HR staff or management.
- Maintains the integrity and confidentiality of human resource files and records.
- Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
- May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
- Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
- Following up with all new employees after 30 days to see how they are adjusting
- Conduct exit interviews with voluntarily terminated employees
- Implements new hire orientation and employee recognition programs
- Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
- Performs other duties as assigned.

QualificationsRequired Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.